HR and Talent Lead
Wunderman MENA
Total years of experience :15 years, 11 months
Wunderman is a leading digital agency with 175 offices in 60 countries. Headquartered in New York, Wunderman is part of WPP. Wunderman MENA was established in 2002, with over 120 employees, it is one of the region’s most awarded direct and digital agencies. Wunderman specialize in services right from Digital to Direct Marketing, CRM, Promotions and more.
• Manage all recruitment and HR function to support regional operations.
• Planning and implementing successful recruitment tactics in line with agency requirements including sourcing and screening a high quality pool of candidates.
• Using online and in-house recruiting resources to identify, attract, present and recruit top tier talent.
• Conducting prescreening interviews and giving feedback or recommendations to the hiring managers.
• Manage and coordinate all communication with candidates, including interview preparation, setting expectations, post offer discussions, offer letter review and general on-boarding.
• Managing the graduate internship program and maintaining good relationships with the local and international universities.
• Handling employee relations including grievances, complaints, assistance / communication, terminations and any other related issues
• Responsible for producing documentation - writing staff handbooks, contracts, staff memos, and issuing written offers of employment, promotion and updating HR policies.
• Responsible for administering and driving the annual appraisal system and handling the Talent Review assessment process for the regional offices.
• In consultation with line managers identify and follow up on employee’s individual development needs.
• Create a learning and development program for the agency; each team and Individual, based on training needs.
• Conducting exit interviews and managing the leaver documents to ensure a smooth transition for leavers.
• Manage the administration of HR paperwork necessary for legal process across the region
MENACOM Group is part of WPP and Y&R Brands with headquarters in Dubai, is the Middle East and North Africa region’s leading communication conglomerate. The range of world-class brands operating under the umbrella with over 1, 200 employees in its network of 57 offices, MENACOM provide integrated communications and marketing solutions to public and private sector firms and organizations. This includes advertising, public relations, direct marketing, media planning and buying, digital and interactive outreach.
• Handling and assisting all recruitment requests for the regional offices.
• Sourcing, interviewing and recommending suitable candidates to the hiring manager.
• Handling the hiring and the on-boarding process for all new hires.
• Implementing the internship program for the group and handling the intern requirements for the agencies.
• Handling the internship requests and sourcing prospective graduates.
• Engaged in the activation and launch of the online Learning Management System introduced by the Global head office and managing the ethics training program
• Assisting in the collection and interpretation of all employee appraisals.
• Effectively collecting and reviewing the Talent Review assessments for the regional offices.
• Successfully writing and editing the HR Policies and Procedures booklet and distributing among the regional offices.
• Standardizing all official forms used by the offices.
• Handling the leaver documents and conducting exit interviews.
• Responsible for maintaining an effective filing system.
The City Center Hotel managed by PULLMAN offers 317 contemporary rooms & suites. Its 11 state-of-the-art meeting rooms and direct link to one of the largest malls in the region makes the hotel ideal for both business travelers and leisure guests.
• Managing over 300 employees and responsible for all administration of the Human Resources
Department.
• Organizing and maintaining an effective Human Resources filling system.
• Preparing contracts, payroll authorization and termination documentation.
• Handling employee annual leave applications and air ticket booking.
• Preparing the monthly turnover report.
• Preparing all correspondence, memorandums, warning letter, promotion letter, reports and
employee letters.
• Assisting the PRO in issuing new visa for the new employee and renewing current employee
visas.