Business Trainer
Norwegian Refugee Council
Total years of experience :35 years, 4 Months
• Curriculum Development: Develop a comprehensive curriculum covering all aspects of starting and managing a small business.
• Training Delivery: Deliver engaging and interactive training sessions to beneficiaries, utilizing various methods such as classroom sessions, workshops, and one-on-one coaching.
• Progress Monitoring: Continuously monitor the progress of beneficiaries, identifying areas where additional support or guidance is required.
• Grant Assistance: Assist beneficiaries with the grant application process.
2
• Led and managed the Training Center, overseeing a team of 25 trainers and support staff.
• Developed and implemented strategic training programs to enhance professional skills and drive organizational growth.
• Collaborated with key stakeholders to identify training needs and customize programs to address specific requirements.
• Increased participant satisfaction by 10% through the implementation of interactive and engaging training techniques.
Managing project for Al-Bir NGO with coordination with UNICEF to support children with disabilities with CASH and case management.
• Project Planning and Design: Work closely with UNICEF team members and relevant stakeholders to plan, design, and implement the cash project.
• Project Implementation: Oversee the implementation of the cash project, ensuring the timely delivery of activities.
• Monitoring, Evaluation, and Reporting: Establish and maintain a robust monitoring and evaluation system for the project.
• Stakeholder Engagement: Proactively engage with stakeholders.
• Capacity Building: Identify capacity gaps among project staff and partners and develop training plans to address them.
Coordinate and supervise all community center activities in Salamiyah area (counseling, life skills sessions, vocational training, recreational activities, Bader, NFI) in close collaboration with the Central Management
Ensure constant coordination with the UNHCR staff member in charge of community services
Conduct monthly coordination meetings with the community center staff and volunteers
Conduct monthly coordination meetings with all relevant stakeholders
Evaluate the community center activities and propose new activities
Develop, with the Central Management, a sustainability strategy for the community center
Follow up daily on the community center activities
Prepare and update the timetable and work plan for the community center activities
Human resources responsibilities:
Identify, select, recruit and evaluate the human resources (community center staff and volunteers) in collaboration with the Central Management
Archive CVs and contracts (hard and soft copies)
Train the human resources and ensure their application of the Code of Conduct and community center guidelines, or any other guidelines developed by UNHCR and STD
Identify human resource needs and suggest training opportunities accordingly
Establish a complaint mechanism for center staff, volunteers and beneficiaries
Financial/Administrative responsibilities:
Assess procurement needs
Coordinate and supervise the correctness of STD finance/admin procedures
Maintain soft and hard records of all procurement contracts (services and products)
Ensure and supervise monthly staff salaries and regular volunteer allowances in coordination with the admin and finance assistant
Monitor budgeting, expenditure and expense tracking activities throughout the project, in close collaboration with the Central Management
Coordinate with the Central Management on setting the payment schedule, ensuring accurate payment of regular expenses and settling installments to contractors
Reporting responsibilities:
Prepare the overall community service monthly report including the AGD
Propose new activities according to identified needs in the community
Suggest solutions for problems encountered with activities, budget, work plan and human resources, discuss them with the Central Management and participate in the decision-making process
Regularly monitor and evaluate the quality of activities being implemented
I am pleased to cooperate with all official agencies working in the humanitarian field in order to mitigate the negative effects that have afflicted this wonderful country Syria.
Working with UN agencies and local partner organizations to support children acutely affected by conflict. War hits children the hardest. This is fundamentally wrong and outrages us. I believe that something can be done about this. I like providing protection for children who are acutely marginalized by the effects of conflict in Syria. Moreover, preparing shelters, hygiene, emergency kits and food for IDPs.
Arrange monitoring plans and follow up reports.
Lead the project management department and establish connection with the UN agencies to increase the amount of projects beneficiary and try to reduce the amount of damages in the mankind.
Teaching IT & English, and support the school for both department IT & English.
Prepare and educate students.
Create lesson plans and teach those plans to the entire class, individually to students or in small groups, track student progress and present the information to parents, create tests, create and reinforce classroom rules, work with school administration prepare students for standardized tests, and manage students outside the classroom, such as in school hallways, detention, etc.
Write progress reports, notes home, publish research. Writing skills are critical.
Find ways to involve students into their lessons.
Working with different learning styles to get the most out of each student.
Engaging parents and creating healthy relationships with students and school, aim to create a quality learning environment.
During the crisis and unstable markets, you always need some business leaders to continue pushing the business in the right direction.
Here is my role.
Risk Management. And planning.
STRATEGIC
•Developing annual strategic IT plans.
•Responsible for having a finger on pulse of the market and highlighting key issues with the business in the market and deriving strategic and tactical activities to address the particular issues.
•Involved in preparing and executing launch development strategies of technologies in various markets.
OPERATIONS
•Extensive exposure to managing projects across ten markets.
•Successfully managed clients who are based in other markets (Saudi, Bahrain, Lebanon, Jordan, Kuwait, and Egypt)
•Provided assistance on internal operations within the Agency (Traffic, Act Mgt, Creative, Production and Finance)
•Took ownership of critical time paths and ensured that deadlines are met by all parties involved.
FINANCE
•Responsible for smooth management for the accounts full billing (whole process)
•Heavily involved in managing the Time Sheet system and IT budget.
REGIONAL RESPONSIBILITY
•Assisted in setting up new structures in the ten markets Also involved in developing new team structure for central regional team based in Dubai.
•Conduct regional responsibilities when working with other markets. (Includes those in the MENA and rest of the world)
•Responsible for analyzing key learning from London & NY and sharing them with the team.
•Responsible for 4 Outsource IT supports.
•Responsible for making sure these members are up to date with the latest technologies, news, and laws.
Technical Support Engineer, taking the charge of preparing & following up the tenders & projects.
Publishing the company web site.
Train the clients for the new systems & applications.
responsible to add and create new channels in the company
Support the company for the Macintosh department.
Quoting the right needs for the companys client.
Support after sales.
Supporting and maintaining the Network ( Servers & Workstation ).
Integrate the deferent networks types together ( Ethernet, Ethertalk, TalkingTalk ).
Train the employees in the printing press division.
Implement the Arabic systems with integration with the English systems.
Taking the charges of preparing and following up the tenders & projects, mainly for the Newspaper companies as well Sabic Grp., Al Zamil Grp.
Making Sales
MBA
Microsoft Certified System Engineer
Computer Science from Canterbury University
MCSE
Management Training Programme
Windows 2000
Maintaining Domino Server
Implementing Domino Server
Cisco Certified Associate
Advanced Data Networking
Advanced Mac OS
