IT Support Team Lead
Malomatia
Total des années d'expérience :23 years, 3 Mois
Supporting ictQatar users in all level, participate in all meeting with the management, create all SLA report required, Managing the team, handling all vendor issue ... etc
supporting the corporate and retail outlets users remotely .
log the case in ticketing system .
follow up with the vendor
create report for SLA and others output
Teaching Assistant, maintenance, IT support
it was private work, selling desktop and maintenance, internet cafe
IT
Certified As MCSE and MCDB