mahmoud kamel gharib, Branches support unit officer

mahmoud kamel gharib

Branches support unit officer

Al – Jazeera Finance (Q.S.C)

Location
Qatar - Doha
Education
Bachelor's degree, Education And Social Work
Experience
9 years, 8 months

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Work Experience

Total years of experience :9 years, 8 months

Branches support unit officer at Al – Jazeera Finance (Q.S.C)
  • Qatar - Doha
  • My current job since April 2018

Extract reports of The Qatar Credit Information
Center for customers and sponsors.
▪ Extract international enquiry reports for clients,
sponsors, companies and partners.
▪ Open/update the accounts of individual clients,
sponsors, companies, partners, agents, minors and
link the relationship, for clients who have submitted
to Al-Jazeera with financing operations
▪ Enter, re-enter and view funding operations into the
system if rejected or returned with notes.
▪ Categorize VIP customers who are subject to the
policy when opening their accounts.
▪ Modify the customer's rating (individuals/companies)
from MASS to VIP according to the policy.
▪ Create financing operations on ethics finance, upload
documents to DMS, and arrange them according to
policy.
▪ policy that is controlled and make the necessary
adjustment if necessary.
Enthusiastic, detail oriented and
well qualified person, with +6
years of experience, high
customer service skills and data

Operations officer at Qatar Islamic bank
  • Qatar
  • October 2015 to August 2017

▪ Follow-up and completion of documents, deficiencies
and observations of financing operations.
▪ Follow-up and send files to open and update accounts.

 Makes product knowledge readily available to self and other salespeople through various resources
 Finds ways to sell products in the face of a down market
 Researches client base to find new types of customers and sells to them accordingly.

Customer Service Representative at the group securities
  • Qatar - Doha
  • March 2014 to April 2015

Education

Bachelor's degree, Education And Social Work
  • at Cairo University
  • May 2012

courses: Bachelor’s degree of Social Work

Specialties & Skills

Marketing
Customer Service
Callcenter
CUSTOMER RELATIONS
ADMINISTRATION
BANKING
CLERICAL
CLOSING
CUSTOMER SERVICE SKILLS
DATA ENTRY
DETAIL ORIENTED
FILE MANAGEMENT

Languages

Arabic
Expert
English
Expert

Training and Certifications

HR DIPLOMA (Certificate)
Date Attended:
January 2011

Hobbies

  • read / foot ball