Senior HR Business Partner | Acting HR Operations Manager
Attieh Medico
Total des années d'expérience :15 years, 6 Mois
• Partner with business managers to deliver integrated HR support and solutions for all day to day HR issues.
• Implement and Participate of all Human Resources Activities & Development.
• Preparing & reviewing Staff Compensations & Benefits C&B (payroll, salary, redundancy, Loans & termination packages…).
• Developed manpower planning & Talent Management through forecast hiring needs and filling hiring gaps, budgeting based on vacancies and saudization, job analysis and developing job descriptions with the recommended actions to improve & develop the work accordingly.
• Implementing recruitment campaigns in Egypt, Saudi Arabia, Philippines through social & Recruitment websites plus developing the recruitment process e.g. screening, filtering, short listing interviewing and hiring candidates.
• Managing all facets of selection process to include referencing, background checks and compensation recommendations and monitor effectiveness of recruiting plans and implement suggestions (e.g. dash board for Job vacancy report, turn over reports, acceptance rate, etc..) and developing relationships with third party (staffing firms) and manage the measurement process.
• Update the Job Design, organizational structure and positions for clarity on role and reporting relationships.
• Design and Conduct employee induction & orientation sessions to provide new comers with the needed information to be acquainted with the new environment.
• Responsible for handling all administration issues related to hiring, transfer, change sponsorship, issuance of visas, medical issues, new and renewal of contracts, attendance & payroll sheets, employee advance payment, grievance handling, manage employee database (sick days, leaves etc..) and any related issues to GOSI regulations.
• Devised and restructured the performance management practices and performance review cycle by reviewing employee Key Performance Indicator (KPIs) and performance appraisals for all departments using (initiative follow up through, leadership, thinking and problem solving etc…), analyzing learning gap of personnel and recommending training/ development programs to enhance the employees performance and calculating salary incentives which is dispensed every quarter.
• Managing all assessments used for promotion, change salary scheme and advise proposed salary increments, change profession, change contract, layoff - exit interviews etc….)
• Preparing and developing all human resource policies and procedures (e.g. human resource Manual and employee orientation manual)
• Initiated the “strategic initiative charter” for the company (e.g recruitment, training, performance management, compensation & benefits and employee relations) along with applying the balance score to make sure all departments are maintaining and achieving their objectives.
• Restructuring and assisting in implementation the new Oasis system which will assist in automating all HR activities.
• Preparing management information, statistical reports and recommendations in respect of HR capability development.
• Has a key role in the formulation of company policies and procedures.
• Setting budgets and objectives related to HR Activities.
• Act as a point of contact for the associates and managers in assigned HR focal responsibilities and initiatives
• Provide support on employee relations and conduct processes to ensure a consistent and fair procedures relating to benefits administration, payroll cycle, performance management, disciplinary and grievance, absence management, investigations and Conduct Employee Relations investigations and consult with managers and legal counsel on outcomes and next steps
• Works on the recruitment and selection process for Saudi based roles and handle transfers in-out of Saudi
• Manage training compliance documentation, job descriptions and training effectiveness process in line with quality system requirements
• Administer compensation programs for including annual merit review and incentive programs, retention, and attendance motivation and severance packages as needed. Provide expertise and advice in the areas of industry best practices regarding salary guidelines, external pay practices, competitive market philosophies and compensation administration in order to ensure compensation equity across the organization.
• Identify, implement, participate and support the delivery of a variety of HR projects and programmes related to engagement, retention, talent management, succession planning and change management
• Update human resource policies and procedures as necessary, ensuring compliance with relevant statutory legislation and industry best practice
• Manage third party outsourcing partners and ensure delivery of their services to our associates on timely and efficient basis, and Management of all professional service providers to HR, including insurance and legal
• May co-facilitate development programs to different management and supervisory levels, assisting line managers with competency and gap analysis exercises
• Provide on boarding training to line managers and associates, implement and present new employee orientation workshops when required.
• Talent Management - Partners with Leadership team to effectively acquire professional/management level talent for assigned - Coaching leaders to apply talent management reviews and organizational talent assessment cycles. Implement talent actions with KPI’s
• Action internal movement decisions; transfers, promotions, job enhancements and ensures decisions are in line with company policy and leveling guides.
• Reports monthly metrics to HR/business leadership and drives to ensure that countermeasures are in place when not hitting targets Compensation and benefits - Ensure all compensation structures are in line with best practice and company compensation guidelines, job evaluations and correct remuneration structures according to market salary data, benefit administration.
• Ensure company complies with local labor legislation in all facets and statutory reporting - Continuous monitoring of line function as it relates to fair employment practices
• Ensure the HR function fully integrates with the company’s international quality standards, setting of HR Quality objectives, measurements and action plans to effect corrective and preventative actions
• Responsible for the data integrity of the ERP system. Fully responsible of management of information system - Capture and reporting as assigned
• Data analytics - generate and analyse reports and metrics to drive and support business decision making on regular basis
Human Resources Specialist From Jun. 2011 to Sep. 2013
then got promotion as Senior Human Resources Specialist from Oct. 2013 till present.
• Partner with business managers to deliver integrated HR support and solutions for all day to day HR issues.
• Implement and Participate of all Human Resources Activities & Development.
• Preparing & reviewing Staff Compensations & Benefits C&B (payroll, salary, redundancy, Loans & termination packages…).
• Developed manpower planning & Talent Management through forecast hiring needs and filling hiring gaps, budgeting based on vacancies and saudization, job analysis and developing job descriptions with the recommended actions to improve & develop the work accordingly.
• Implementing recruitment campaigns in Egypt, Saudi Arabia, Philippines through social & Recruitment websites plus developing the recruitment process e.g. screening, filtering, short listing interviewing and hiring candidates.
• Managing all facets of selection process to include referencing, background checks and compensation recommendations and monitor effectiveness of recruiting plans and implement suggestions (e.g. dash board for Job vacancy report, turn over reports, acceptance rate, etc..) and developing relationships with third party (staffing firms) and manage the measurement process.
• Update the Job Design, organizational structure and positions for clarity on role and reporting relationships.
• Design and Conduct employee induction & orientation sessions to provide new comers with the needed information to be acquainted with the new environment.
• Responsible for handling all administration issues related to hiring, transfer, change sponsorship, issuance of visas, medical issues, new and renewal of contracts, attendance & payroll sheets, employee advance payment, grievance handling, manage employee database (sick days, leaves etc..) and any related issues to GOSI regulations.
• Devised and restructured the performance management practices and performance review cycle by reviewing employee Key Performance Indicator (KPIs) and performance appraisals for all departments using (initiative follow up through, leadership, thinking and problem solving etc…), analyzing learning gap of personnel and recommending training/ development programs to enhance the employees performance and calculating salary incentives which is dispensed every quarter.
• Managing all assessments used for promotion, change salary scheme and advise proposed salary increments, change profession, change contract, layoff - exit interviews etc….)
• Preparing and developing all human resource policies and procedures (e.g. human resource Manual and employee orientation manual)
• Initiated the “strategic initiative charter” for the company (e.g recruitment, training, performance management, compensation & benefits and employee relations) along with applying the balance score to make sure all departments are maintaining and achieving their objectives.
• Restructuring and assisting in implementation the new Oasis system which will assist in automating all HR activities.
• Preparing management information, statistical reports and recommendations in respect of HR capability development.
• Has a key role in the formulation of company policies and procedures.
• Setting budgets and objectives related to HR Activities.
• Supervise HR team consists of four clerks in all Human Resources Section and directly report to HR Mgr., Projects Mgr. (After 3 months from Project date, I was promoted to be HR Coordinator to coordinate between all HR Team in all projects and Company's Head Office).
• Establish & review all the company policies and practices concerning HR and employee relations matters.
• Prepare written HR procedures for management approval and publishes same as directed, including the publication of an employee handbook.
• Maintain a fully functioning HR Department including employment screening and referral, group benefit administration, personnel record keeping, unemployment compensation and workers.
• Review all HR transactions regarding all personnel matters like (Attendance & Absences, Leaves Entitlements, Residence License Renewal, Passport renewal, Re-entry & Exit Permission, ).
• Establishing & updating HR Data Base with tracking system.
• Establishing & Renewal the existed filing system for employees files and HR files in general with outward & Inward Electronic data Entry.
• Reviewing all Payroll procedures and reports for the final approval through ERP software, and follow up its results.
• Supervise the implementation for all the company announcements and instructions.
• Supervise and review all transactions regarding resignation and termination matters.
• Maintain close contacts with all Department Heads and supervisors through departmental visits.
• Serves as an advisor to Department Heads on all employee relations’ matters.
• Prepare special assignments and / or reports required by the Projects Manager / Director Projects Coordinator with analysis.
• Keep in routine contact with the Head Office director of HR or his designate.
• After 5 months from hired date, I was Promoted to finalize all HR function between Company Operation Site in Hurghada & Company's Head Office in Cairo).
• Prepare and provide periodically reports and necessary information on HR department activities to the HR manager.
• Supervising all Social Insurance activities.
• Preparing and running the monthly payroll.
• Review and direct monthly payment of social insurance subscriptions & Salary Taxes regarding payroll policy.
• Follow up and implement the required procedures related to promotions and transfers.
• Assist in preparing the merit increases and manpower budget.
• Implement bonus schemes as per the company’s’ policies.
• Assist in salaries and benefits surveys.
• Preparing all the transfer bank letters.
• Establish files for new employees & ensure that all employee files comply fully with labor law and company policies.
• Responsible for organizing employee vacations balance, transportation & food.
• Running all termination procedures.
• Responsible for complex HR, data analysis and statistics reporting.
• Following up & control staff contracts and renewals within the projected date and preparing the contracts for them & preparing & follow up the Probationary Evaluation Form for the employees whom will pass 3 month from the joining date.
• Responsible for the Recruitment Cycle, ensuring day to day recruitment follows for the Company recruitment process.
• Conduct interviews with applicants to determine their suitability for particular jobs by preparing shortlists of suitable candidates.
(After 4 months from hired date, I was recommended to High Potential Program in the hotel to be promoted after one year & half).
• Responsible for Correspondence (mail, letters, memos)
• Responsible for Filing system, monitoring, maintaining and updating personal records, and relevant documents.
• Applies and obtain work permits for non-residents team members.
• Assist in issuing Payroll Reports, monthly wages and salaries payments from commencement of employment to leaving employment.
• Participate in the recruitment processes and interviewing candidates, hiring and evaluate candidate’s skills.
• Recruitment through the hotel website for new hiring.
• Respond to staff inquiries regarding policies, procedures, and programs & make investigations.
• Design and implement a proper training program, monitor salary administration and payroll in coordination with concerned Departments. Study reports for absenteeism and turnover; and provide appropriate solution.
• Monitoring staff vacation & absence plus social activities.
• Issue report in case of team member has an accidents
• Finishing termination procedures & data entry.
• Ensure healthy, fair & firm working environment for all employees.
• Take internal training courses and to implement the standard.
• Ensures that job descriptions are reviewed and updated as needed, Design managerial staff when employee performance evaluations are due. Employee benefit programs including workers’ compensation and health insurance plans.
• Ensure Hotel's compliance with the Egyptian Labor Laws & Regulations.
Preparatory of Master Degree in Administration, 1st part of Master equal Diploma for one year (2009-2010) - two seminars,including Human Resources Management
Specific area of study & courses : • Human Resources Management. • Financial Accounting. • Feasibility Study. • Finance. • Economic Researches.
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