Assistant Manager HR Strategy & Special Projects
PTCL Pakistan Telecommunication Company Limited (OpCo of Etisalat, UAE)
Total years of experience :16 years, 8 Months
• Actively participated in HRR strategic planning process and provided support in implementation of strategic priorities.
• Planned culture change interventions with particular focus on promoting innovative mindset.
• Prepared and updated scorecards of HR employees to ensure alignment with HR strategic priorities.
• Developed people management behavioral guide.
• Actively participated in developing rewards and recognition plan focusing on non-monetary rewards.
• Participated in defining the HR philosophy for a fortified and progressive HR.
• Provided support in designing the HR best practices framework.
• Participated in developing proposals for CSR initiatives.
• Provided end to end support in implementation of leadership development programs for middle and top management.
• Developed employee engagement activity plan.
• Successfully implemented scheduled interventions of leadership development programs for middle and top management.
• Developed Monthly Progress report and quarterly HR Bulletin
• Designed and conducted Employee Satisfaction survey.
• Revamped inventory of job descriptions, develop job descriptions for new positions.
• Defined measurable KPIs (Key Performance Indicators) for HR dept.
• Implemented bank wide ‘Talent of the Year Award’ for high performers.
• Implemented ‘HR One Stop Shop’ for promoting culture of open communication.
• Initiated the practice of monthly HR bulletin to uplift the image of HR dept.
• Developed Career Ladders for all functional departments.
Job rotation assignment as ‘Recruitment Specialist’
• Developed Career Portal and indulged in campus marketing and job fair campaigns.
• Independently managed end to end recruitment process for branch resourcing.
• HR metrics for recruitment.
• Trained employees of local and international Global fund’s sub recipients on HR Practices of Principal Recipient.
• Redesigned resourcing and induction evaluation mechanism to attract the right talent.
• Revamped confirmation mechanism.
• Ensured proper implementation of HR policy's and processes in different outreach and detoxification centers.
• Introduced performance appraisal system for outreach employees.
• Implemented "Employee of The Month" framework for outreach employees.
• Revamped employee manual covering issues including disciplinary procedures, code of conduct, health & safety policy (especially for ex drug users having HIV or AIDS).
• Introduced leave policy for detoxification centers.
• Actively networked with partner and international NGOs for training of staff.
• Handled employee grievances.
• Streamlined administrative and office rules and regulations.
Completed Offshore Degree Program of Curtin University , Australia. Perentage attained : 72 % (Distinction)
