Maisei Calda, Senior Waitress/ Barista

Maisei Calda

Senior Waitress/ Barista

Dalma Mall Abu Dhabi

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Etudes secondaires ou équivalent, Tourism Management Course
Expérience
6 années, 4 mois

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Expériences professionnelles

Total des années d'expérience :6 années, 4 mois

Senior Waitress/ Barista à Dalma Mall Abu Dhabi
  • Émirats Arabes Unis
  • décembre 2011 à septembre 2014

Dalma Mall Abu Dhabi, UAE
Senior Waitress/ Barista
December 09, 2011- Present
Description: -Welcome the guest, assisting and present menus, Taking orders serving with a good presentation of food.
-Knows how to deal with the guest needs by means of checking back the tables and making sure that all the orders have been delivered.
-As a senior waitress I make sure that the food quality is 100 % presentable and clean before serving.
- Handling complaints by listening to the feedback of every customer and thanking them for letting us know to avoid the mistakes and let them come back to be a loyal customers.
-Providing a third home for the entire guest by means of an excellent and satisfying service.
- With a full knowledge in the bar area I am also doing the orders and making coffee with latte art as part of our presentation standards.
- Retailer of chocolates, up selling all the varieties of our chocolates.
- Making the ordering and month end count of all our chocolate items in the shop.
o The Copa Businessman's Hotel (Copa Cabana)

Hotel Receptionist à Makati City
  • mai 2010 à novembre 2010

Arnaiz st. Makati City, Philippines
Hotel Receptionist
May 06, 2010- November 04, 2010
Description: -Making bookings thru on-line for the guests, doing sales promotions of our hotel by showing the facilities of the hotel for the guests, Telephone operator, check-in and check-out, doing summary report (Cash remittance, billing reports for the guests)

Senior Barista/ Learning Coach à o Rustan's Coffee Corporation
  • septembre 2007 à avril 2010

o Rustan's Coffee Corporation (Starbucks Philippines)
Greenbelt 3 Makati City, Philippines
Senior Barista/ Learning Coach
September 10, 2007- April 15, 2010
Description: -Making legendary service to all the customers, making inventories and ordering, cashier, makes a good quality of coffee, coaching the new staff by sharing knowledge and passion of creating a culture of Starbucks in a way of serving them at your best.


• ON THE JOB TRAINEE

à o Philippine Airlines
  • février 2007 à mars 2007

o Philippine Airlines (PAL Learning Center)
Feb. 05 2007- March 21, 2007
Practicumer
Description: Trained for admin works and handling some clerical tasks

à Philippine Tourism Authority
  • janvier 2007 à janvier 2007

o Philippine Tourism Authority (Regional Sales Dept.)
Jan. 08 2007- Jan. 31, 2007
Practicumer
Description: Trained to do some sales task for promoting our Tourism.

Éducation

Etudes secondaires ou équivalent, Tourism Management Course
  • à Philippine Women's University
  • janvier 2007
Diplôme, Tourism Management
  • à Hospitality Industry
  • janvier 2007

Specialties & Skills

BILLING
CASHIER
COACHING
ORDERING
RECEPTIONIST
REMITTANCE
SALES PROMOTIONS
TELEPHONE