IT Manager / Network, Systems, Computer (Hardware / Software) – Engineer / Consultant / Analyst
Dar Al Handasah -Shamia Extension Project -Holy Makkah
Total years of experience :19 years, 3 Months
•- Overseeing the network of 950 users in Mecca,
planning, coordinating and implementing network security
measures to protect data, software and hardware.
•- Administering and maintaining computer networks
environments including hardware, software, applications and all
configurations.
•-Operating master consoles to monitor the performance of
systems, networks, coordinating computer network access and
use.
•- Designing, configuring and testing computer hardware,
networking software and operating systems to ensure system
efficiency.
• -Monitoring network performance, analyzing equipments
performance records to determine the need for repair or
replacement.
•-Evaluating and identifying organizational requirements to
establish operating procedural standards, concurrently
recommending IT infrastructure requirements and up gradations
to ensure acceptable levels of security, disaster management
and data recovery plans.
•-Rendering strategic direction on issues concerning LAN/WAN,
implementation including planning and budgets in addition of
providing technical support to users.
•-Deploying updates, service packs and hot fixes using windows
update, automatic updates and group policies. Assisted on-site
visits, hardware troubleshooting and local system upgrades
IT Management, System/Network Administration & Maintenance, Diagnostics & Troubleshooting
System Security & Disaster Recovery, Teaching Methodologies, work under pressure & Decision Making
Data Backup, Application Support, Risk Assessment, System Security & Redundancy, Technical Writing
Excellent Communication, Interpersonal, Networking, Analytical & Multi-tasking
Problem Solving, Strategic Thinking, Team Building & Leadership Skills
Responsibilities:
• Overseeing the network of 80 users in Jeddah planning, coordinating and implementing network security measures to protect data, software and hardware.
• Administering and maintaining computer networks environments including hardware, software, applications and all configurations.
• Operating master consoles to monitor the performance of systems, networks, coordinating computer network access and use.
• Designing, configuring and testing computer hardware, networking software and operating systems to ensure system efficiency.
• Monitoring network performance, analyzing equipments performance records to determine the need for repair or replacement.
• Evaluating and identifying organizational requirements to establish operating procedural standards, concurrently recommending IT infrastructure requirements and up gradations to ensure acceptable levels of security, disaster management and data recovery plans.
• Rendering strategic direction on issues concerning LAN/WAN, implementation including planning and budgets in addition of providing technical support to users.
• Deploying updates, service packs and hot fixes using windows update, automatic updates and group policies. Assisted on-site visits, hardware troubleshooting and local system upgrades.
Responsibilities:
• Re-structured the entire IT department by re-aligning responsibilities in line with existing skill sets and upgrading present infrastructure.
• Ensured network reliability and its future growth possibilities. Set up domain controllers, servers and other network components and services such as: DHCP, DNS, IIS and routing.
• Managed MS Exchange e-mail system and Internet Information Server to meet all management and employee needs. Performed upgrades, installation of software and drivers, and executed essential desktop troubleshooting.
• Maintained networks (LAN, WAN, etc) with diverse network architecture as per standard networking protocols.
• Administered computers, users, groups and servers. Audited and managed access to network resources. Monitored servers’ performance and scheduled backup jobs.
• Supported and administered Intranet and workflow within the branches and head office, front office software, ERP and the company website.
• Performed regular system checks and preventive maintenance to ensure optimum performance. Ensured minimal turnaround time for complaints for system repairs and minimal backup switchover time.
Responsibilities:
• Planned and implemented network security including building firewalls, applying cryptography to network applications, managing host security, file permissions, backups and disaster recovery plans, file system integrity.
• Provided technical support using potentials new technologies to respond to the distinctive and special needs of the organization.
• Regulated and monitored user accounts, file access to ensure confidentiality and proper use, troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
• Monitored day-end system performance reports for anomalies and effecting immediate remedial measures. Defined network requirements and topology based on both organization’s needs and budget.
Other Relevant Experiences:
Jun ’04 - Jan ’05: Hawx.net International
Business Supporting Manager
Jun ’03 - Jun ’04: Al Tariq Co.
Network Engineer
Projects:
• Al-Yafeahe, Jeddah-KSA.
• Saudi Air Lines, Jeddah-KSA.
• Omar Bafail Co. Jeddah-KSA.
• Al- Klieg for Plastic, Jeddah-KSA.
• Sad Allah Group, Jeddah-KSA.
Jun ’02 - Jun ’03: The Scientific Institute.
Network Engineer & Trainer
Courses and Certificates: • Microsoft Certified Professional (MCP). • Microsoft Certified System Administrator (MCSA) in Windows 2000 & 2003. • Microsoft Certified System Engineer (MCSE) in Windows 2000 & 2003. .Microsoft Certified Solutions Associate Windows Server 2012. • Cisco Certified Network Administrator (CCNA), Mastermind Education Services. • Sun Certified System Administrator (SCSA). • Web Page and Designing Diploma, Noble Institute of Computer and Technology. • Computer Applications Diploma, Noble Institute of Computer and Technology. • C & C++ Diploma, Noble Institute of Computer and Technology. • Computer Hardware Engineering Diploma, Jetting Hardware and Network Technology Institute. • Computer Hardware Diploma, Media Trek Computer Academy. • Computer Hardware Engineering Diploma, Network Computer Education. • Solaris Learning Suite (SA 238 & SA 288) Diploma, Sun Microsystems. • Solaris Network Administrator (SA 389), Mastermind Education Services. • Passed Net Abilities examination – Scientific Examination in Bangalore city.
