Manager
Samba Financial Group (SAMBA) Riyadh
Total years of experience :30 years, 5 months
Consumer loan Operation. Supervisor with manager grade and deputy of unit head Aug 2008 - to Present
• Responsible for supervision and training CAB-Ops staff on the changes in Product and Policy in order to understand the Risks and control associated with the relevant processes.
• Responsible to perform the daily GL Reconciliation.
• Responsible Reconciliation of GL VS Finance performed through GL Comparison Report
• Support Dubai CAB-Ops by reviewing daily Reconciliation and highlight the issue
• Perform Ageing Analysis & Sundry Cleanup on the aged funds available in sundry or accounts receivable avoiding any fraud or misuse the funds.
• Responsible to improve the customer quality indicators / Vital Few, resolution of customer inquiries and complaints within the TAT by continuously accessing e-care system.
• To comply all the SAMBA policies like clean desk or others.
• Responsible to smooth running of day to day functions including Funding, Recon, Maintenance, Posfact-Activities and KAMC.
• Monthly Bulk Supervising of KAMC.
• Responsible to manage the daily scanning and supervisor review without any pending or delay
• Contribute in migration of Temenos T24 system, which will replace the STAR system.
• Contribute in of Projects T24, System UAT, RCOS, RCSA, SAS
• Handling of Home Finance functions including custodianship, handling / releasing of Original Documents and issuance of manager cheque
• Strictly managing the daily, weekly, monthly, quarterly, semi-annually, annually follow-up tracker.
• Support PF & Mortgage Biz in Migration of Kastle Credit Underwriting System within their Timelines.
• Responsible for Loan Financial Maintenance like (verifying the bulk purchase transaction, selling the commodity, Deal Cancellation, Reconciliation of Commodity Accounts, Pre-Payment - Respite,
Pre-Payment - Compression, Loan Settlement, written-off, Write-off Recovery, Payment, Reversal un paid late charge...et)
• Weekly, Daily Commodity Management / Deals for KSA & DXB.
• Supervising of Daily Financial & Non-Financial maintenance as per the Delegation Matrix
• Supervising of Manual Transaction or Rectification, Funding Reversals Transactions & Rejection. as per the delegation Matrix
Credit card financial Jun 2004
• Responsible for CAB OPS. Checks processing.
• Responsible for Clearing Checks (Other Bank) processing.
• Responsible for Collection Checks (Foreign) processing.
• Responsible for Payment on Customer Request.
• Responsible for P & L adjustment financial entries.
• Responsible for Refund of credit balance to cardholder.
• Responsible for Adjustment in RCC by batch.
• Responsible for Misc. Financial entries.
• Responsible for Inquiries.
• Responsible for Discrepant Checks.
• Responsible for Return Checks.
• Responsible for Cash Collateral.
November 1993 to Present
Name of Organization: Samba Financial Group (SAMBA) Riyadh - Saudi Arabia
Job title: Production Manager
SAMBA Financial Group - KSA November 1993
Credit Card Production Embossing& returned mail unit
• Unit Supervisor - Credit Card Production & Embossing
• Monitoring & controlling the daily embossing files of Credit & ATM Cards.
• Inventory Control of Blank Card Plastics and re-order processing
• Supervising, maintaining all the instructions for the daily delivery of cards.
• Arranging and reconciliation of all cards delivery through various channels (Post & Courier) and management of emergency card production & delivery.
• Maintaining records for all blank plastics on daily basis.