HR Officer/ Admin Secretary
Solutions for Services and Healthcare W.L.L
Total years of experience :7 years, 10 Months
*Maintains the work structure by updating job requirements and job descriptions for all positions.
*Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
*Prepares employees for assignments by establishing and conducting orientation and training programs.
*Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
*Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
*Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
*Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
*Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
*Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
*Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
*Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
Maintains human resource staff by recruiting, selecting, orienting, and training employees.
*Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
*Contributes to team effort by accomplishing related results as needed.
Greeting all the customers as a guest with a smile and lovely voice
Giving 100% customers satisfaction
Ensure that all units and surroundings are neat and clean
Promoting the best seller foods
Handling cash
Bid farewell to all the guest
Preparing daily, weekly and monthly reports
Encoding the records of the guest
Assist in keeping the hotel receptionist area clean and tidy, at all times
Administer all reservations, cancellations and n-shows, in line with company policy
Keep up to date with current promotions and hotel pricing, to provide information to guest, on request, while maximizing bedrooms sales opportunities
Fulfill all reasonable requests from guest to ensure their comfort, satisfaction and safety.
Conduct regular security checks throughout day and report security issues to line manager
Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
Provide reports, as required, for housekeepers and management
Be responsible for evaluation, in cases of emergency, acting as first point of contact for guest and the emergency services
Maintain personal Knowledge by completing in-house training and workbooks
Encoding the records with quality assurance in Honda Motors
Ensure the correct and timely report issuance particularly standard files in relation to the productivity and quality targets of Operation Department.
Be Accurate and Efficiently encodes information’s in the user applications based on received trade documents, comprehensive import supervision scheme, business rules and other related or similar references.
Check the information quality of documents and ensures that is in properly registered.
Check completeness of worksheet and other related documents prepared and give feedback if necessary before encoding the details in the user application system.
Assist in amending reports based on review done as necessary with quality
Assist in monitoring the distribution of list of documents.
Provide assistance in developing of search classifications and improving visibility.
Track the report and maintain business line marketing calendar.