Regional Business Head
Cybernet Internet Lakson Group
Total des années d'expérience :18 années, 9 mois
To keep the CEO and CCO fully informed on the conditions of Business Unit and on all the important factors (Sales trends, opportunities, issues, threats) influencing it.
•Ensure technical and behavioral development of direct reports, as well as ensuring entire skill team is developing in line with the Company’s requirements and expectations.
•Maintain in-depth relationships with all members of the management team, providing effective counsel and leadership aligned to the South Region business and the mission, vision, and values of the Company.
•Sells products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
•Managing all Front-end Sales and Marketing activities involving to my area of responsibilities including prospecting, building-up customer relationship, opportunity development, offer submission, negotiation, support during order execution etc.
•Provide effective management to organization’s business activities that have to do with its strategic and financial growth.
•Create new strategies for marketing and monitoring QC and QA measures.
•Build effective relationship with the clients so as to maintain good revenue increase for the organization.
•Coordinate with concern teams like the marketing & others in order to develop plans for launching of new products, and then its implementations.
•Develop and communicate the expectation levels and vision of the company to members of unit This must of course be relevant to the company’s corporate vision and goals.
•Coordinate with other heads of departments, integrating objectives and ideas for organizational growth.
•Allocate resources to various centers and regions; all aimed at producing results Perform day-to-day administrative tasks, such as processing information and other administrative domains.
•Working cross-functionally with technical, product and sales teams on the day-to-day execution of analytics, projects and initiatives.
• Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
• Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives
• Accomplishes sales and organization mission by completing related results as needed.
• To assist the Sales Director in revising and implementing the sales strategies & plans.
• To assist the Sales Director in generating sales opportunities by identifying appropriate business targets.
•Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
•Initiates and coordinates development of action plans to penetrate new markets.
•Ensure to meet monthly sales targets assigned by the company through franchise channel.
•Development of retail channel and to minimize the reliability on wholesalers.
•Ensure products availability and visibility through franchise teams.
•Maintaining good relationship between the company and franchises
•Providing key sales and distribution support to the franchise to aid in achieving franchise sales goals as well as regional goals
•Daily sales monitoring with sales team and franchises
•Involved in Area Management/Distribution
•Merchandising along with franchise Distribution officers/sales person on regular basis and their development
•Coordinate and participate in the investigation of accidents and near misses
•Review and analyze accidents and near miss incidents and making corrective action
recommendations
"Exceed customer expectation & become standard other can measured
"I work in light of this vision.
"Managing team (lead, Train, Guide, Motivation, Reporting etc)
"Managing the Post Paid & PCO Sales of B D O, s ES Team from South III.
"Managing Postpaid clients (Corporate & individual) for Sales in South III (Responsible for Building Customer Relationship, new sales, Aware & Guidance, Services & offers etc.)
"Handling queries relating to postpaid Sales & Products.
"Managing Black Berry Sales & Services from ES Direct Sales South III and Introduced Black Berry in South III Region
"Reporting & evaluation
"Revoking team spirit and excitement among team members so that they find fun in their work and love their jobs instead of taking it as a burden.
"Using push techniques to increase corporate sales.
"Training of all my team members.
"Managing Team (Lead, Guide, Motivation, Reporting).
"Building relationships with customers, resolving billing issues, new sales, IR and ISD activation, waivers and discounts, GPRS, BIS activation and trouble shooting.
"Churn Management
"Communicating major network complaints to higher concerned management.
"Handling chronic and VIP clients.
"Handling queries related to latest promotions and corporate offers.
"Aware the community about the importance of women education.
"Convey the community to educate their women.
"Developed alternate plans for program or project, incorporating recommendations, for review of officials.
"Recruited, hired and trained department staff, evaluated staff performance and developed goals and objectives for staff.
"Assessed training needs through surveys, interviews with employees, focus groups, and consultation with managers, instructors and community representatives.
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
Provides historical reference by developing and utilizing filing and retrieval systems.
Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
