Mamdouh Shaheen, Sr. Collection Manager

Mamdouh Shaheen

Sr. Collection Manager

Mashreqbank

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, B.Sc
Expérience
27 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :27 years, 0 Mois

Sr. Collection Manager à Mashreqbank
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis avril 1997

• Managing to maximize recoveries and minimize losses on bank's classified loans and exposures that may have resulted from problems or business failures of the borrowers & bank's own poor lending practices or irresponsible account management
• Managing to achieve measurable targets for collections
• Set monthly collection targets, Work-out collection strategies & monitor the classified portfolio on an ongoing basis and initiate appropriate remedial measures as warranted by improvement / deterioration
• Managing a portfolio of classified borrowers at CIBG (Domestic/Overseas). It requires specialized workout skills in addition to experience, know-how and expertise of a credit manager as well as a relationship manager
• Managing restructured & rescheduled borrowers
• Review assigned portfolio for rationalization and to recommend and process approvals for charge-off
• Control repossessed cars are stored in the bank’s yard, insurance cover is maintained at all times, full inventory is maintained, car auction sale and release is done as per the process
• Maintaining strong working relationship and close interaction within the bank department
• Display a mature approach that leads to a balanced risk & reward equation for the bank
• Negotiations with borrowers; onsite visits to borrowers' place of business to evaluate proposals for and revival of the problem projects with special attention to cash flow capabilities and assessment of financial strength & negotiate syndication's with other banks also
• Keep abreast of developments in political, legal and economical fields of the UAE and various overseas locations the bank operates in
• Institute and monitor legal actions against willful defaulters; familiar with the legal framework and have the know-how to recommend next course of action. In consultation with Bank's legal officers to evaluate effectiveness of external legal counsels and their fees structure.

Éducation

Baccalauréat, B.Sc
  • à B.Sc., Damascus University
  • janvier 1990

Specialties & Skills

Achieving Targets
Communication Analysis
Customer Service
Building Strong Teams
Decision Making Skills
Leadership, strong team management control, building & the will to implement changes.
Ability to manage own workload & take the initiative.
Knowledge of personal banking products & services, Ms Office, Power Point, PC & Banks system.
Decision Making Skills; problem solving and an eye for details & numerical.
Knowledge of the UAE laws & banking regulations/practices.
Excellent Communication Analysis, Interpersonal, Innovation, Presentation & Contractual Negotiating.
Customer Service Focus & Customer Satisfaction.
Ability to work under pressure & Achieving Targets.
Highly Organized & Good Attitude.
Knowledge of political & business environment in the region, understanding of bank policies.

Langues

Arabe
Expert
Anglais
Expert
Français
Moyen

Adhésions

Mashreq CEO’s Club Membership
  • 1st Leader
  • April 2010

Formation et Diplômes

Customer Satisfaction, Problem Solving & Decision Making (Certificat)
Date de la formation:
January 2012
Valide jusqu'à:
January 2012

Loisirs

  • Sports