Project Manager
NovaSat Ltd
Total years of experience :21 years, 11 months
- Following the project processes with project management team.
- Work with the customer to ensure the required services meet their needs.
- Validate and review the processes and deliverables from team with to ensure its meet the requirements and get the acceptance.
- Meet customer to follow the project process and their requirements.
- Manage and supervise telecom and network part of CORS project with General Commission of Survey.
- Manage and supervise the VSAT and professional services project with Ministry of Foreign Affairs around worldwide.
- Work as acting service delivery manager.
- Plan and design for new services based on requirements from project and customer.
- Lead the delivery team.
- Meet customer to discuss the requirement before applied.
- Deliver the design along with required scripts to operation team for commercial launch.
- Managing both AAA and PC using the GUI management tool (Service Manager) including (defining new Access nodes.
- Participate in MDTs during commercial launch.
- Maintaining and managing the Billing System (IBS) such as database, create users, extract reports and grant privileges to users.
- Dispatch unresolved network issues in a timely manner to the appropriate group as required.
- Manage the Customer support routine work and train the new staff.
- Manage all software, parameter and feature changes to the network.
B.Sc., Computer Science, Al-Zaytonah University, Amman, Jordan, Jun - 2001