Abdul Mannan Mohammed, IT Supervisor

Abdul Mannan Mohammed

IT Supervisor

Future Education

Location
Saudi Arabia - Jeddah
Education
Diploma, Networking
Experience
19 years, 9 Months

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Work Experience

Total years of experience :19 years, 9 Months

IT Supervisor at Future Education
  • My current job since September 2012

 Deployed new offices in Dubai, Egypt and Turkey.
 Deploying and Administering Microsoft Windows 2012, 2008 and 2003 Server.
 Deploying and Administering Domain controller.
 Deploying and Administering Windows 2008 Directory Services Infrastructure.
 Responsible for configuration of IP addresses and DNS servers as per DHCP.
 Overview of Routers for VPN Connections and different Protocols.
 Providing solutions over phone and through mail, If required login through RDP to configure clients Machines and If needed visiting the sites for the Hardware and Software problems
 Configuration and Troubleshooting Outlook and Web Access Email accounts for the different location user’s from branch offices
 Installation and Configuration of Antivirus clients through Antivirus Server
 Installing Configuration VOIP phones for National and International calling through LYNC and SWYX. Creating and Supporting the Navision and Citrix user

Senior Support Engineer at Strata Information Technology
  • Saudi Arabia - Jeddah
  • February 2010 to September 2012

Deploying and Administering Microsoft Windows 2008 Server.
Deploying and Administering Domain controller.
Deploying and Administering Windows 2008 Directory Services Infrastructure.
Responsible for configuration of IP addresses, and DNS servers as per DHCP.
Overview of Routers for VPN Connections and different Protocols.
Providing solutions over phone and through mail, If required login through RDP to configure clients Machines and If needed visiting the sites for the Hardware and Software problems
Configuration and Troubleshooting Outlook and Web Access Email accounts for the different location user’s from branch offices
Installation and Configuration of Antivirus clients through Antivirus Server
Installing Configuration VOIP phones for National and International calling through LYNC and SWYX Creating and Supporting the Navision and Citrix user

Senior Support Engineer at Strata Information Technology
  • United Arab Emirates - Dubai
  • May 2009 to February 2010

Deploying and Administering Microsoft Windows 2003 Server.
Deploying and Administering Domain controller.
Deploying and Administering Windows 2003 Directory Services Infrastructure.
Responsible for configuration of IP addresses, and DNS servers as per DHCP.
Overview of Routers for VPN Connections and different Protocols.
Providing solutions over phone and through mail, If required login through RDP to configure clients Machines and If needed visiting the sites for the Hardware and Software problems
Configuration and Troubleshooting Outlook and Web Access Email accounts for the different location user’s from branch offices
Installation and Configuration of Antivirus clients through Antivirus Server
Installing Configuration VOIP phones for National and International calling through SWYX, Creating and Supporting the Navision and Citrix user

Support Engineer at The Jewellery Store DMCC
  • United Arab Emirates - Dubai
  • July 2007 to April 2009

Providing solutions over phone and through mail using RDP and If needed visiting the sites for the Hardware and Software problems
Troubleshooting Wireless Devices and Wireless Router's, PDA's etc
Handle performance tuning, memory management and user Profiles
RFID (Radio Frequency Identification )Technology implementation with required Hardware Devices
Provides specializes in track-and-trace solutions for the inventory management and security of luxury goods and high-value items. Based on RFID and sensor technologies, our solutions increase inventory visibility and reduce shrink, while gathering valuable operational data.
Installing and Configuring Local and Network Printer
Trouble shooting Hardware and Software Problems, Assembling, Servicing, upgrading.
Using Linux Operating System Ubuntu 8.04 for high security and Virus free environment
RFID is a wireless technology in which our company use many wireless devices which are maintain and the training is also provided to new users of our technology by us
Understand the requirement of devices for Implementation of wireless network in the work place as per the requirement of the client

System-Network Administrator at Jeevan Softech Limited
  • India - Hyderabad
  • May 2004 to April 2007

Administering of ADS database, Publishing resources in Active Directory
Handle performance tuning, memory management and user management
Configuration of Disk Volume Manager and other Admin tools.
Design Networks best suited to Organizations requirements.
Installing and Configuring Local and Network Printer
Remote Administration using Terminal Services.
Creating users and assigning rights and Maintain technical documentation.

System Administrator at Rifsa Innovations
  • India - Hyderabad
  • May 2004 to October 2005

Administering Microsoft Windows 2000 Server.
Administering Windows 2000 Network Infrastructure.
Administering Windows 2000 Directory Services Infrastructure
Installation of different Operating systems.
Trouble shooting Hardware and Software Problems, Assembling, Servicing, upgrading.
Deploying, Configuring and Administering Microsoft Windows 2000 Professional.
Planning Implementing and Designing Cyber Cafe’s.
Recommend hardware & software, for third-party vendor services.

Education

Diploma, Networking
  • at Cisco Cetified Network Associate
  • April 2011
Diploma, Computers
  • at Microsoft Certified System Engineer
  • March 2007
Bachelor's degree, Computer Science and Engineering
  • at Osmania University
  • April 2004

Specialties & Skills

Lync Server 2010
Exchange Server
IP Phones
Active Directory
Computer Hardware Troubleshooting
Exchange
Antivirus

Languages

English
Intermediate
Urdu
Expert
Hindi
Intermediate

Training and Certifications

CCNA (Certificate)
Date Attended:
January 2011
Valid Until:
April 2011
MCSE (Certificate)
Date Attended:
August 2004
Valid Until:
July 2005