Senior Network Engineer
GBM
Total years of experience :16 years, 5 Months
• Providing consultancy on new communication requirement with best optimized solutions.
• Managing unified communication related projects monitoring the service deliverables.
• Administrating Unified communication infrastructure maintaining high availability.
• Evaluating vendor proposals for new Unified communication requirements.
• Troubleshooting issues related to Unified communications/VOIP.
• Providing the leadership for UC division of the company as the team leader.
• Gathering customer requirement and proposing best solutions on Unified communication field.
• New solution deployment related to Cisco Unified communications (UC), Acme packet session boarder controllers, Cisco routing and switching, Cisco security and wireless.
• Preparing Low level/High level designs for new projects.
• Maintaining high customer satisfaction delivering best level of services.
• Troubleshooting issues related to VOIP/UC.
• Presenting new technologies and solutions with feature demonstrations.
• Proving trainings to the customers on already delivered services and technologies.