Project Manager Professional
Freelancer
Total years of experience :16 years, 3 months
Provided strategic leadership for Cloud Hosting, Disaster recovery projects delivering value-adding infrastructure solutions focused on the implementation of new technologies and virtualization of the front and back end of business operations. Created positive client experiences. Aligned project workflow with the organization and client objectives
♦ Identified and utilized the variety of learning materials, resources, and technology methods \[such as Internet-learning, library, team learning\] to support & improve the instructional environment
♦ Initiated cost-saving programs across technology teams resulting in savings of $100M
♦ Defined scope, set milestones, coordinated scheduling, and managed all projects to completion.
♦ Responsible for building the cloud computing infrastructure and offering IAAS, DAAS SAAS, etc.…
♦ Managed virtualization architecture ensuring optimization of full capabilities and up-to-date enhancements
Project Manager for the IT & Product & Service Development (PSD) departments. Organize, prepare and analyze the database that is related to the technology supply chain. Co‐ordinate accelerates, lead and review the technical acceptances of the technology. Managing pending invoices, Purchasing orders and requests. Manage and update the budget templates to the shareholders. Forecast & maintain the WIP, push & co‐ordinate to meet the annual target. Communicate with the vendors to get the best price before issuing the purchasing request.
Installing, testing & repairing fiber optics, hard disk, DVR, cameras, super dome
provide technical responses to product questions reported via channel partner support,
or at times direct from
Customers support is delivered by email and telephone.
Manage customer expectations of response time and issue resolution
Troubleshoot and reproduce problems and define workarounds
Work with the engineering team on the more complex issues
Deliver software patches and upgrades to resolve issues
Provide product feedback to reduce the number of issues experienced by customer
I took all the communication & elctronics courses from NJIT by the united states