Sales Representative
Emirates Integrated Telecommunications Co
Total years of experience :18 years, 9 months
Sales Representative Feb. 19, 2012 to Present
DU (Emirates Integrated Telecommunications Co.)
• Sale all the type of sim cards, fix lines, internet and mobile phones for consumer and Enterprise customer.
• Following up with the customer and handling after sale service.
• Responding to queries or errors pertaining to any operations unit from various shops or any internal division.
• Investigation regarding any complaint from customers or staff.
• Maintain records for all received cases (errors or inquires)
• Checking with the customer's regarding any important matter.
• Provide timely and high standards in any response.
• To maintain and review the service quality and provide management with reports.
• Preparing the cheques slips and sends to bank in daily basses.
• Checking the store contracts and makes sure all the document is correct then sends to the back office.
• Maintaining reports for documentation quality.
Shift In Charge April 01, 2010 to Jan. 15, 2012
ENOC/EPPCO Dubai UAE
• As a Shift -In-Charge, my primary role is to be the key representative between the Company and the Customer and as such is responsible to ensure that the Company standards & Objectives are met through leading, motivating & developing all staff reporting to him/her on a particular shift.
• Responsible for the achievement of Budgeted targets through sales profit generation, cash inventory control and expenses control.
• Cash handling and multi currencies, sales recording, preparing cash deposit.
• Cash collection and verifying with the sales and cash deposits.
• Compiling of the daily site financial report.
• Develop and maintain staff rosters, time sheets and personal record.
• Acting as Site In-Charge when SIC is on vacation.
Cashier/Sales Associates July 20, 2007 to March 29, 2010
ENOC/EPPCO Dubai UAE
• Maintain EHS and company health standards
• Provide outstanding level of customer service and ensuring their satisfaction by the level of service provided by the whole team
• Achieve targeted sales while managing, merchandise and inventory by minimizing stock loss.
• Handling supplier and daily checking of high value product.
• Entering daily sales in the system.
*Recipient of 100%EPPCO Mystery Shopper award for the month of November 2008
Merchandising Staff July 2006 - May 2007
GNP Trading Corp. Philippines
• Analyzing customer Purchase Order and provide essential information about our products.
• Suggesting products that best correspond to customers original orders increasing sales potential and promoting company trade.
• Processing and Invoicing of orders.
• Maintaining an efficient filling system making quick access to necessary files and information.
Cashier April - Sept. 2005
SM SUPERVALUE, Quezon City, Philippines
• Providing the highest quality customer service the company is known for.
• Processing customer purchases.
• Accept the payment of the Customer.
• Promote products and services offered by the Company.
Packaging Staff Aug. - Feb. 2005
Hizon Laboratories Inc. Antipolo City, Philippines
• Maintaining High standard of Quality Controlling.
• Inspect all the materials for packing.
• Performing Manual Labelling that adheres to Company standard.
• Performing final Quality Control as End Packer.
Secretary Feb. - June 2004
London Industrial Products., Inc. Quezon City, Philippines
• Maintaining a highly efficient filling system for easy access on documents and essential information.
• Encoding to data and important documentation.
• Receiving and Releasing of Materials/Products.
• Check and prepare the timecard for the payroll.
Bachelors degree in Business Administration Major in Banking and Finance New Era University, March 2002, Quezon City, Philippines