ADMINISTRATOR
GOLDEN HEALTH HEALTHCARE SERVICES
Total years of experience :16 years, 9 Months
Perform day to day HR Administration task pertaining to HR
administration such as record keeping, maintenance of personnel files,
attending to employee queries etc ..In order to facilitate effective operations
of the department.
Administer & follow up with recruitment procedures; interview
Arrangement, security clearance, medical test, and visa procedures
Schedule appointments and maintain calendars; schedules; coordinate and
Facilitate meetings, events, and/ or travel arrangements, as required
Perform different and confidential duties.
Process & document invoices
Answering telephone calls, writing down notes
To maintain confidential and general files, and keep required office
stationery and supplies
Arranging travel & hotel reservations
Training & educating the organization’s staff to good quality practices and ensures compliance with all rules and regulations according to ISO standards.
Develop standards for employee performance review related to quality documentation
Maintaining awareness and educational programs on QMS/EMS/OHSAS
Establish policies and procedures that contribute to the efficiency of the company
Handling and follow-up all the activities related to the Healthcare management such as homecare, medical checkup, .etc.
Administrator- Medical Tourism- International Coordinator
International communication and coordination with the resorts & hospitals
to set and prepare all the required health programs related to
Golden health
Prepare a detailed report for all the selected resorts & companies and
submitted to the Management
Coordinate with our international partners from the resorts & companies
in all aspects related to Golden health clients' requirements
Managing the preparation of the Health tourism programs, and visit some of the
selected international resorts to make sure that their services meet the
company's standards before signing and contracts with them.
Implement Customer satisfaction survey in order to get the feedback of our
clients about the company's services and if they have any comments to
improve our services and programs
Expand the company's network by implementing researches for any new
or a high quality resorts in new country that could meet our standards
Manage the implementation of the services and reservations related to the
Client’s health program and make sure it meets his expectation
Train the staff for any new procedures or programs related to the Health
Tourism
Prepare Power point presentation according to the Health Program of the client.
Perform the tasks of greeting patients and scheduling appointments
Handle incoming calls and respond to queries in a warm and professional manner
Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system
Responsible for handling and managing the continuous flow of information in the health care center
Handle the tasks of organizing and maintaining medical forms and office stationary required for front desk activities
Perform responsibilities of registering patients by following the protocols of the organization
Responsible for checking and verifying the accuracy of medical record and insurance information of patient
Perform essential clerical tasks like faxing, e-mail, and data entry
Responsible for collecting payments from patient's by following the insurance guidelines
Responsible for overlooking reporting day by day operation in the hotel.
Monitoring the working hours of all department at the Bungalow Hotel.
Responsible for the E-mail and verbal communication between Bungalow and Hotel.
Attending meetings on behalf of Bungalow hotel Management.
Banquets, Events and organizing meeting at the Bungalow.
Staffing & recruiting .
Communication of employees.
Arrange appointments
Responsible for filings documents, sending email, correspondence, & minutes of the meeting.
