Website and Online Banking Administration and Support
Société Générale de Banque au Liban
Total years of experience :16 years, 10 months
Responsible for maintaining SG Group websites
Designing the website, generating and revising web page and HTML coding
Update information contained on the Web site or in databases linked to the site
Check the links on the site regularly to make sure that they are still working and that the information they provide is still current
Replying to Users and Clients comments through our websites
Follow up and reply to all incoming emails through the central email coordinating with the branches and the concerned departments.
Daily administration work for the online banking system of all the branches
Working on ICBS system and other programmed software for online banking
Serving Clients and Agents to unblock their online banking access
Preparing monthly statistics reports about the websites contents, sections and banners.
Training Users to the procedure of subscription, modification and cancellation to online banking following the client request.
1-QUOTES AND ORDER DESK ADMINISTRATOR + CLIENT SERVICE
Prepare the Purchase Order, and follow the Delivery Term
Handle Outsourcing Jobs (ordering, approving, printing procedure and delivery)
Manage the quotations database ensuring all information is updates and accurate on a daily basis
File clients’ quotations with their purchasing orders, delivery notes, and invoices
Review the client’s feedback to the price offer
Prepare Orders from clients
Prepare the Job Order to the Production Department
Provide monthly reports on order status
2-HR ADMINISTRATOR
Providing HR support and advice to employees and line managers
Provide all recruitment administration support
Manage the absence recording system
Manage the holiday recording system
3-ACCOUNTING PART
Ensure data is entered into the system
Prepare balance sheets
Establish and maintain supplier accounts
(Invoicing / Outsourcing - Suppliers Invoices Entries)
Managing petty cash
Grade: GPA is 82.5 / 100