Customer Relation Officer
Zong Frenchise
Total years of experience :2 years, 6 months
•Greeting customers
•Providing information & guideline to customers
•Data entry
•Dealing with customer complaints online i.e. handling and swiftly resolving complaints in a professional and effective manner.
•Providing courteous and knowledgeable response to information requests
•Working with experts together with highly respect and honor
•Proven multi-tasking capabilities with strong ability to plan & prioritize
•Supervising customer service activities and also front office management
•Head office correspondence
Certificate of Appreciation from Mohammad Ali jinnah University Islamabad on December 04, 2007.