HR/ADMIN. STAFF
MANAR AL OMRAN SCAFFOLDING
Total years of experience :12 years, 8 months
1. Position: HR/ADMIN. STAFF
Duration: June 2013 to Present
Company: MANAR AL OMRAN SCAFFOLDING
Nature and Scope of Responsibilities: • Responsible in sourcing of applicants for hiring of personnel for the branch.
• Prepares memos, correspondences, quotations, inquiries, etc.
• General administrative and clerical support to the Manager.
• Ensure that company policies are followed and recommend revisions.
2. Position: CALL CENTER AGENT
Duration: August 2007 - March 2011
Company: TELETECH, Dumaguete City, Philippines
Nature and Scope of Responsibilities: • Provides customer service through phone calls to all Health Care Providers all over the U.S.
3. Position: TMAS (Trade Marketing and Administrative Supervisor)
Duration: January 2002 - February 2006
Company: IMC (Nestle Products Distributor), Dumaguete City, Philippines
Nature and Scope of Responsibilities: • Conducts audit on all Products at store level and introduce product promotional materials.
• Ensures availability of all products in all outlets.
• Responsible for the preparation of Weekly Sales Report and Monthly Stock and Sales Availability Report Analysis, etc.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Prepare memos, correspondences, quotations, inquiries, etc.
• General administrative and clerical support to the GM
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Conduct searches to find needed information, using such sources as the Internet.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
• Perform other related function and duties as may be assigned and called for, as the exigencies of the service may require by management
4. Position: HR/ADMIN. SUPERVISOR
Duration: October 1997 - March 2001
Company: SWIFT FOODS, INC., Cebu City, Philippines
Nature and Scope of Responsibilities: • Responsible in sourcing of applicants for hiring of personnel forthe branch (includes interview and conducts tests)
• Responsible in the purchasing of materials needed in the operation.
• Prepare memos, correspondences, etc.
• General administrative and clerical support to the GM
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Arrange conferences, meetings, and travel reservations for office personnel
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Conduct searches to find needed information, using such sources as the Internet.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
• Perform other related function and duties as may be assigned and called for, as the exigencies of the service may require by management
• Degree on Bachelor of Science Major in Psychology Silliman University, Dumaguete City, Philippines 1996 ❖ Social skills: • Excellent interpersonal skills • Good communication skills and the ability to work towards departmental goals with a high level of autonomy; • Very reliable, discrete, and with the ability to professionally handle topics with a high level of confidentiality; • Ability to hold and respect deadlines • Proactive and adaptable; • Capable of working autonomously on my own initiative with minimum supervision • Ability to work effectively in a multi-cultural environment; • Ability to work in a team and to promote team work. • Willing to travel