Mark Anthony De Guzman, Technical Support

Mark Anthony De Guzman

Technical Support

Bureau of Internal Revenue

Location
Philippines
Education
Bachelor's degree, Computer Engineering
Experience
1 years, 6 Months

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Work Experience

Total years of experience :1 years, 6 Months

Technical Support at Bureau of Internal Revenue
  • January 2012 to January 2013

Technical Support January 2012 - January 2013
Bureau of Internal Revenue
Barangay South Triangle, Quezon City.

DUTIES AND RESPONSIBILITIES:
- Configure software to connect to Internet application servers
offered.
- Identify and correct or advise, on operational issues in client computer system.
- Perform light lifting 25lbs.
- Obtain general understanding of OS and application operations related to company.

Steward at Dusit Hotel Nikko
  • September 2004 to January 2005

Steward September 3, 2004 - January 30, 2005
Dusit Hotel Nikko
Ayala, Makati City

DUTIES AND RESPONSIBILITIES:
- To maintain the cleanliness of the kitchen and responsible to clean pots and pans, cutlery and china ware
- Excellent customer service skills
- Awareness of health and safety and personal hygiene the workplace
- Ability to work calmly and effective under pressure
- Excellent communication and interpersonal skills
- Ability to work proactively within a team and on own initiative\

Education

Bachelor's degree, Computer Engineering
  • at AMA Makati Campus
  • January 2007

2006 - 2007 Collegiate B.S. Computer Engineering AMA Makati Campus Bangkal, Makati City, Philippines

High school or equivalent,
  • at Fernandez College of Arts And Technology
  • January 2004

2003 - 2004 Collegiate Seafarers Rating Course Fernandez College of Arts And Technology Baliuag, Bulacan. Philippines

Diploma, Basic Electronics
  • at Bulacan Polytechnic College
  • January 2000

1999 - 2000 Vocational Basic Electronics Bulacan Polytechnic College San Miguel, Bulacan, Philippine

High school or equivalent,
  • at San Miguel High School
  • January 1999

1995 - 1999 Secondary San Miguel High School San Miguel, Bulacan, Philippines

High school or equivalent,
  • at San Miguel Elementary School
  • January 1995

1989 - 1995 Elementary San Miguel Elementary School San Miguel, Bulacan, Philippines

Bachelor's degree, Information Technology
  • at AMA University

• Dependable person with excellent skills. • Responsible, hard working, loyal, and able to work quickly and calmly under pressure. • Practical and able to work well in a team. • Polite, courteous and helpful. • Willing to learn new things. EDUCATION 2009 - 2011 Collegiate B.S. Information Technology AMA University Project 8, Quezon City, Philippines

Specialties & Skills

Flash Video
Macromedia
ADOBE PHOTOSHOP
MACHINE SAFETY
MACROMEDIA
MICROSOFT OFFICE
MS OFFICE
OPERATIONS
TECHNICAL SUPPORT

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Basic Safety Training (Certificate)
Date Attended:
September 2003
Valid Until:
September 2003
Survival Craft and Rescue Boats (Certificate)
Date Attended:
September 2003
Valid Until:
September 2003