Human Resources and Administration Manager
Al Buhaira National Insurance
Total years of experience :35 years, 6 months
Establishing a Human Resources department for the company (363 employees, 9 Branches in several states) where Responsibilities includes:
•Human Resources Management
•Development of comprehensive HR plans for the organization in alignment with Organizational Objectives for the year and central strategy.
•Organizational structure, Organizational change & Development
•Improvisation and supervision of Employee benefits, handling of grievances, employee requests & approvals etc.
•Pay roll Administration & processing, Compensation & rewards
•Handling the company's HR Policy Formulation & revision, Process Setting, OD interventions and various other developmental activities.
•Handling Exit
•Recruitment / Resourcing
•Identifying requirements in alignment with objectives and strategy through skills measuring,
•Screening resumes, conducting recruitment, scheduling & interviewing candidates, freezing final round of interview, discussing offer, •Arranging induction / orientation program of the new employees.
Administration
•Managing all employee and organization related approvals, permits and Licenses with the Governmental & Non- Governmental Authorities •General Administrative Supervision including Travel Desk, Med Claim insurance policy handling, claims handling, administrative approvals etc.
•Performance Management
•Managing Probation Review Process of new joiners in Analysis for team members and consequently with senior management on recommendations for rewards & recognitions and career path progress mapping.
•Training & Development
•Identifying the training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies of individual vis-à-vis the gaps.
Managed the Human Resources Department for the Center with work force totaling 1, 500 employees while supervising 14 employees.
• Prepared, developed and implemented HR procedures and policies according to QM guidelines.
• Made recommendations where appropriate regarding improvements to existing policies, procedures and systems.
• Maintained all HR procedures in compliance with MOL & MOI - Jordan.
• Ensured all recruitment positions have an up-to-date job description and are evaluated accordingly.
• Ensured all recruited employees received the relevant pre-employment documentations.
• Ensured all employees receive an induction into the organization.
• Identified training and development opportunities for employees.
• Developed a motivational climate in the organization, including adequate opportunities for career growth and development.
• Provided counsel and assistance to all employees in accordance with the company's policies and procedures as well as relevant legislation.
• Provided advices to department heads and employees regarding HR issues.
• Monitored performances at regular intervals according to mutually PDP.
Managed the human resources and Administration departments for multinational company which had close to 4000 employees while 38 employees reported to me.
• Ensured timely recruitment of required level of Management personnel in order to meet business needs by focusing on Employee Retention and key Employee Identification initiatives.
• Monitored the organization’s salary structure and benefits provision to ensure a balance between proper cost controls.
• Undertook job evaluations to ensure that the differences in pay between those doing different jobs within the organization are fair
• Made recommendations on changes to insurance schemes.
• Identified the causes of personnel problems and developed recommendations for improvement.
• Developed and implemented new benefit and compensation packages.
