marwan mahmoud, Assistant general manager

marwan mahmoud

Assistant general manager

Kuwait lines

Location
Kuwait - Al Farawaniyah
Education
High school or equivalent,
Experience
18 years, 3 months

Share My Profile

Block User


Work Experience

Total years of experience :18 years, 3 months

Assistant general manager at Kuwait lines
  • Kuwait - Al Farawaniyah
  • My current job since January 2012

Talks with customer to determine type of automobile and accessories desired, such as power steering and air-conditioning, location for pick up and return of automobile, and number of days needed for rental.

Quotes cost of rental, based on type of automobile, daily rates, estimated mileage, insurance coverages requested, and amount of deposit required.

Examines customer's driver's license and credit card, to determine validity of identification and eligibility for rental.

Completes rental contract, explains rental policies and procedures, verifies credit, and obtains customer signature and deposit.

Calls storage or service area to determine automobile availability and request delivery, and to check automobile upon return for damage and to record mileage and fuel level reading.

Accepts automobiles returned by customer and computes rental charges based on type of automobile, length of time, distance traveled, taxes, and other expenses, such as late charges or damage fees incurred during rental.

Reconciles cash or credit card slips with rental agreements and sends to management.

Inspects automobile fluid levels and adds fluids such as fuel, oil, and engine coolant to maintain automobile.

Delivers automobile to customer.

Keeps log to track location of rented automobiles.

sales at aldo
  • Egypt - Alexandria
  • January 2010 to January 2011

- Customer Service
- Driving the Sales of the Stores
- Managing People
- Maintaining Visual Merchandising standards as per International Standard of the Brand.
- Stock Management
- Assist with business planning & ongoing planning of merchandise & forecasting of sales, subsequently accountable for sales/margin measurement
- Decide produce procurement through host brand range reviews or direct negotiation, including in season buys.
- Asses store execution of merchandising plans, recommend optimum space management options(where applicable) based on store trends/category sales performance.
- Recommend retail pricing levels, decide sale lines and mark down percentage strategy.
- Develop relationships with internal/external contacts, & assess appropriate & critical information.
- Coach & monitor performance of merchandise team within brand team.
- Manage/maintain stock file accuracy on auditable elements.

sales at DUNHILL LONDON
  • Egypt - Alexandria
  • January 2008 to April 2010

- Customer Service
- Driving the Sales of the Stores
- Managing People
- Maintaining Visual Merchandising standards as per International Standard of the Brand.
- Stock Management
- Assist with business planning & ongoing planning of merchandise & forecasting of sales, subsequently accountable for sales/margin measurement
- Decide produce procurement through host brand range reviews or direct negotiation, including in season buys.
- Asses store execution of merchandising plans, recommend optimum space management options(where applicable) based on store trends/category sales performance.
- Recommend retail pricing levels, decide sale lines and mark down percentage strategy.
- Develop relationships with internal/external contacts, & assess appropriate & critical information.
- Coach & monitor performance of merchandise team within brand team.
- Manage/maintain stock file accuracy on auditable elements.

sales at unique stores
  • Egypt - Alexandria
  • January 2007 to March 2008

- Customer Service
- Driving the Sales of the Stores
- Managing People
- Maintaining Visual Merchandising standards as per International Standard of the Brand.
Stock Management
- Assist with business planning & ongoing planning of merchandise & forecasting of sales, subsequently accountable for sales/margin measurement
- Decide produce procurement through host brand range reviews or direct negotiation, including in season buys.
- Asses store execution of merchandising plans, recommend optimum space management options(where applicable) based on store trends/category sales performance.
- Recommend retail pricing levels, decide sale lines and mark down percentage strategy.
- Develop relationships with internal/external contacts, & assess appropriate & critical information.
- Coach & monitor performance of merchandise team within brand team.
- Manage/maintain stock file accuracy on auditable elements.

Education

High school or equivalent,
  • at Bachelor in management information systems
  • May 2008

Specialties & Skills

Merchandising
Management
• Internet and e-mail skills
• Micro soft office

Languages

English
Expert
Arabic
Expert