Unit Manager
INC Technologies
Total years of experience :23 years, 2 months
Manage the Software Developers and Functional Consultants
• Manage the Outsource Engineers of SharePoint Projects
• Report the progress of the projects to the Director of the unit on weekly basis
• Maintain the Partnership with Microsoft
o Gold Collaboration & Content
o Silver Application Development
o Silver Application Integration
o Silver Business Intelligent
o Silver Data Platform
o Silver Mobility
o Silver Digital Marketing
o Yammer Certifications
o SharePoint Deployment Planning Services
o Nintex Partnership
o Knowledge Lake Gold Partnership
o Cloud Accelerate
• Assign Tasks to the team based on the skills
• Develop the team with the latest technologies
o SharePoint Server
o SharePoint Online
o Yammer
o .Net platform
o Nintex
o Knowledge Lake
o Mobile Application Development (Windows)
o SQL
• Self-development and update of all products within the offering
• Pre-Sales Activities with the sales when required
• Respond to Tenders based on our offering
• Manage Projects of ECM/ESN
• Update the Internal Systems (SharePoint & Yammer)
• Deploy all offering internally based on the business needs
• Work as a functional consultant in Projects based on the availability of the team
. Follow the Tender process
• Follow the Sales Cycle
• Responsible for all tasks assigned to the team members.
• Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.
• Review and evaluate the performance of team members and be their mentors.
• Follow up on all calls assigned to the team members till completion.
• Keep in touch with the customers to ensure customer satisfaction.
• Meet all the key customers on a regular basis.
• Work together with project manager to plan and execute projects, ensure that teams have appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines.
• Track and report the status of projects on various teams, acting as a gateway through which work should be assigned to appropriate teams while ensuring that project scope is adequately defined.
• Review and discuss solutions designs with the presales team and team members.
• Keep track of the training requirement of the team members. Ensure all the team members are continuously updating their technical skills and gaining knowledge.
• Monitor the progress of projects and ensure all documents related to the project are completed on time.
• Maintain close interaction with the team member, customer, Helpdesk Supervisor and Operation Manager.
• Encourage and Support the continuous improvement of Health and Safety and promote Health and Safety culture and activities within the team.
Installing, configuring and designing SharePoint server 2007/2010
• Installing, configuring MS Project server 2010.
• Installing, configuring Team Foundation Server 2010.
• Installing, configuring and designing SQL 2008/2012
o Cluster environments (designing and implementation).
o Mirrored and Log shipping (designing and implementation).
• Designing and Implementing Solutions using MS SharePoint 2010, Nintex 2010 workflow, MS InfoPath Forms, Site template and Web parts:
o Working with .NET framework 3.5/4.0, Visual Studio Team System 2008/2010, Silverlight, ASP.NET, XML, jQuery, ASP.NET Ajax.
• Designing and Implementing Enterprise Content Management solution using Ecspand http://www.ecspand.de/en/Pages/home.aspx
• Designing and Implementing Archiving solutions using SharePoint 2010, Nintex Workflows and InfoPath forms.
• Designing and Implementing busniss solutions Integration with SharePoint
• Train the Customers & Employees on Applications and Networking courses.
• Designing a network (wired / wireless).
• Maintaining and updating computer H\W and S\W.
• Installing, configuring and troubleshooting Microsoft operating systems.
• Installing and configuring Active Directory.
• Installing and configuring Exchange 2003/2007
• Installing and configuring ISA 2006.
• Configuring most services (DNS, DHCP, RRAS, and WINS).
• Installing and configuring Forefront Client Security/Forefront for Exchange/SharePoint.
• Installing and configuring Kaspersky antivirus solutions for servers and clients.
• Installing and configuring Symantec endpoint antivirus solutions for servers and clients.
• Installing, configuring and designing SharePoint server 2007/2010
Installing and configuring Kaspersky antivirus solutions for servers and clients.
• Installing and configuring Symantec endpoint antivirus solutions for servers and clients.
• Installing, configuring and designing SharePoint server 2007/2010/2013.
• Installing, configuring MS Project server 2010.
• Installing, configuring Team Foundation Server 2010.
• Installing and configuring SCCM, SCOM, SCE, DPM, MAP 2007
• Installing, configuring and designing SQL 2008
o Cluster environments (designing and implementation).
o Mirrored and Log shipping (designing and implementation).
Handling, managing and maintain the Network and IT solution project
Delivering IT courses:
Introduction to computer
Microsoft Office Application
A+
CIW
MCSA
MCSE