Mary Alisa Ferrao, Technical writer

Mary Alisa Ferrao

Technical writer

Base Technologies Inc

Location
Qatar - Doha
Education
Diploma, Diploma in Computer Studies
Experience
6 years, 0 Months

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Work Experience

Total years of experience :6 years, 0 Months

Technical writer at Base Technologies Inc
  • India - Mumbai
  • January 2004 to January 2005

Tasks & Responsibilities
• Understanding the various systems (SAP Add-ons) developed by the company.
• Designing, writing and editing technical documentations for end-user Helps of the above.
• Assisting developers in functional testing of the above.
• Writing SAP tutor Helps.
• Creating data objects in Data Dictionary in client systems.

Senior Programmer at Mafatlal Consultancy Services Ltd.
  • India - Mumbai
  • February 1994 to September 1995

Tasks & Responsibilities
• Part of the design team which did analysis work on the business processes for the enhancement of the export system. Had to effectively co-ordinate and communicate with all levels of management and users.
• Have been instrumental for the project by helping write and design reports for export documentation module for integration with Sales functional area of MFG PRO.
• Responsible for developing, maintaining, documentation of Export Package in fox-plus under LAN.
• Provided technical support, user training and mentoring to various employees for the client company.

Programmer at Rams Group of Companies
  • India - Mumbai
  • January 1993 to January 1994

Tasks & Responsibilities
• Various modules of FINANCIAL ACCOUNTING PACKAGE - (like Invoicing, M.I.S./Receivables/Payables, Various Reports) in Foxbase under LAN.
• Was also involved in user documentaion of the FA package.
• Compiled system requirements for developing the new SHARE ACCOUNTING (SA) PACKAGE.
• Designed, developed and tested the SA Package.
• Developed various registers and reports of HR System in Clipper.

Programmer at Shree Bhagwan Textiles Inds.Ltd.
  • India - Mumbai
  • October 1990 to November 1992

Tasks & Responsibilities
• Responsible for maintaining and creating the development and system testing of FA application software in Clipper.
• Was involved in designing and developing of Accounts Receivables’ / Pay ables’ of W.I.S. (Weekly Information System) of FA. Also developed and maintained master file maintenance modules and FA reports for M.I.S.
• Managed weekly backup of FA system.

Education

Diploma, Diploma in Computer Studies
  • at BITS, Mumbai – Affiliated to Associated Computer, Professional(U.S.A.)
  • October 1990

First Grade.

Bachelor's degree, Microbiology / Biochemistry
  • at Mumbai University
  • May 1989

First Grade (68 %).

Specialties & Skills

Languages

English
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Hindi
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