HR Planning & Development Manager
Road and Transport Authority
Total years of experience :14 years, 9 Months
Expert in Human Resources management and organization development, include strategic planning, operation plan and prepare business unites for excellence program
Period: Nov 2009 - till date
Designation: HR Planning & Development Manager - Road and Transport Authority
• Manage performance management system for entire RTA staff
• Manage HR excellence program (part of Dubai government excellence program)
• Manage and handle HRD monthly, quarterly and annual performance indicators
• Manage and implement career path and succession planning policies
• Manage RTA library
• Create initiatives to ensure sustainability of knowledge management in RTA.
• Promote knowledge sharing channels through organization's operational business processes and systems.
• Monitor and evaluate the knowledge sharing program, via external benchmarking and best practice programs.
• Incharge of HR Department operational plan and balanced scorecard
Period: Jan 2008 - Nov 2009
Designation: Manpower Planning Manager - Road and Transport Authority
• Identify manpower planning needs and yearly human resources budget based on scientific grounds.
• Manage manpower planning process, develop and apply the most appropriate methods for forecasting and estimating future manpower and available supply to meet RTA growth.
• Ensure implementing "Nationalization/ Emiratization Programs" in the yearly manpower plan.
• Manage the Job Description for all RTA unique jobs and ensure it is developed and updated according to the current structure.
• Evaluate and grade new jobs according to international methods
Period: Nov 2007 - Dec 2008
Designation: Employee Relation and Payroll Manager - Road and Transport Authority
• Promote employee relations that enhance loyalty, commitment, co-operation and productivity, recommend and implant programs to improve the work environment.
• Study HR law and ensure the rules and regulations are adhered to.
• Ensure the implementation of the appropriate, safe file management for all employee documents in coordination with employee services manager.
• Undertake annual staff evaluation and procedures directives concerning promotions, transfer of service, leave etc.
• Oversee and administrate the completion of any decided in-house employee survey, analyze employee survey, distribute results to all employees and develop specific action plans for improvement.
• Manage employee engagement through different activities and events (open day, yearly gathering, internal communication e-mail, HR portal and HR helpdesk)
• Manage payroll activities includes (employment process, medical insurance, passport and visa renewal, leave management, terminations process)
• Conduct exit interviews to identify reasons for employee termination and leave.
Period: 1998 - 2007
Designation: Chief Manager -Human Resource
Employer: Habib Bank AG Zurich - UAE
• Strategic Human Resource Planning
• Incharge of job analysing team, conduct meeting with directors to prepare job descriptions and match roles with job functions and responsibilities, and member of job evaluation committee.
• Manage & conduct succession plans and develop career paths align with organization strategic goals.
• Manage internal communication function, successfully implemented new communication channel to encourage internal communication between organizations different levels (horizontal and verticals)
• Manager employee relations, grievances and member of disciplinary committee
• Managing PR with and complete handling of Pension Authority, Tanmia, EIBFS
• Management of Selection, Recruitment, Induction, Training, Appraisals, Increments, Promotions, Transfers and Retirement.
• Member of Complaints Management hierarchy.
• Always achieved yearly Emiratisation target (only foreign bank to get a special award for the same)
• Management lowest possible attrition rate
• HR and Training Budget
• Training Need Analysis
• Manage HRIS, Reporting to Zonal Management, top managements and provide HR KPI,
Key Skills
Leadership: Leading a dynamic team of competent staff and having a track record of successfully accomplishing given tasks with results beyond expectations.
Team Work Good team player since beginning. Drive satisfaction and sense of achievement by contributing maximum for the achievement of team goals.
Managerial Good organisation, delegation and managerial skills.
Others Excellent in automating manual process through effective co-ordination with IT Team.
Computing Skills Good working knowledge of MS Office package including MS Excel, Internet etc.
• 8 years of consistence compliance with Emiratisation rules.
• Only foreign bank in the country to achieve more than 40% (42.80%) emiratisation.
• Special award from H.H. The Ruler of Sharjah for the above achievement
• Special award from EIBFS for good partnership and cooperation.
• Lowest Possible attrition rate
• Achievement of Emiratisation targets without any assistance from external agencies or government organisation
CIPD
Master in strategic Human resource management covers all HR fields at both level, strategic and operational level
• HR Management (Dubai Institute of Business Management)
• Bachelor in Social Studies -United Arab Emirates University - Al Ain
• High School Certificate - Sharjah Major Training Courses: • English language (Middle East Computer & Cultural Institute)
• MS Office Package and Internet (Sharjah Net Institute) • English Language (The British Council) • Journey Towards Excellence ( Mercuri International)