Total Years of Experience: 11 Years, 8 Months
June 2012
To Present
Customer Support Officer
at MphasiS
Location :
India - Bengaluru
Answered over 150+ incoming calls per day. Solely handled all inquiries from customers
Pleased customers under all circumstances: Patiently dealt with irate customers.
Attending escalation calls apart from taking normal calls
Compiling the data of the customer in the system
Understanding the queries of the customers
Solved the general issues of the customers
Pleased customers under all circumstances: Patiently dealt with irate customers.
Attending escalation calls apart from taking normal calls
Compiling the data of the customer in the system
Understanding the queries of the customers
Solved the general issues of the customers
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