Mastan شريف, Customer Support Officer

Mastan شريف

Customer Support Officer

MphasiS

البلد
الهند - بنغالورو
التعليم
ماجستير, Computer Science
الخبرة
11 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 10 أشهر

Customer Support Officer في MphasiS
  • الهند - بنغالورو
  • أشغل هذه الوظيفة منذ يونيو 2012

 Answered over 150+ incoming calls per day. Solely handled all inquiries from customers
 Pleased customers under all circumstances: Patiently dealt with irate customers.
 Attending escalation calls apart from taking normal calls
 Compiling the data of the customer in the system
 Understanding the queries of the customers
 Solved the general issues of the customers

الخلفية التعليمية

ماجستير, Computer Science
  • في Sathyabama University
  • أبريل 2011

Awarded as a best player in the cricket tournament. Participated in cultural activities in college

Specialties & Skills

IT Solutions
IT Operations
IT Financial Management
Green IT
IT Outsourcing
C, C++, Oracle, Customer Support Officer

اللغات

الانجليزية
متوسط