Front Desk Associate
Golds Gym LA Fitness Inc. Philippines
Total years of experience :7 years, 0 months
•Facilitated clients/guest in the check-in and check-out procedures, cashiering, membership selling, administrative and clerical functions for front desk operations.
•Coordinated with other departments in the opening and closing procedures within the established guidelines and standards of the club.
•Proposed marketing campaigns for individual membership promos, office neighbor packages and corporate accounts to maximize and increase revenue potentials.
•Managed the inventories and distribution of all products (towels, drinks, and office and chemical supplies).
•Demonstrated and observes customer satisfaction through proper, prompt and effective delivery of Front Desk related services.
•Supervised the training and orientation of newly hired staff on the basic operations of the club particularly front desk operations.
•Directed 12 staffs in monitoring the day to day health care needs of the babies and children.
•Organized and implemented plan of care for all the babies and children.
•Coordinated with the Medical Director in the management of new cases admitted in the unit.
•Managed the inventory of medical supplies and monthly expenses of the unit.
•Processed documentations of all baby/children records.
•Monitored the daily operations of the entire unit.
•Accomplished performance reports and adapted plan of activities for product awareness and other promotional campaigns to increase sales revenue.
•Supervised team members, handled general accounting functions, product inventories and monitored the day to day operations.
•Observed and conducted product standards and quality of service.
•Demonstrated proper management for customer assistance and customer satisfaction.
•Facilitated in the maintenance and improvement of the equipments/ units needed for daily operations.
Consistent Deans Lister Commerce Department: Management Division (1999-2002) Vice President(2001-2002) Junior Personnel Management of the Philippines University of Immaculate Conception Chapter Associate editor in Chief(2001-2002) Commerce News Department JR. VINTA Finalist (2001-2002) Search for Outstanding Male Management Student in Region XI, Philippines Class President of Nursing (2005-2006)