Senior Human Resources Officer
Global Med Group
Total years of experience :16 years, 10 Months
1. Pioneer Staff of Al Kout Medical Centre - a newly established Clinic in the coastal area of Al Mangaf
Position : Executive Secretary - HR-in-Charge
June 09, 2014 - present
Responsibilities:
- Administration Tasks:
• Keeping track and arranging daily CEO & COO schedules and appointments.
• Coordinating with outside companies - inquiries, purchasing, and other business transactions.
• Preparing and releasing of Internal Memorandums and Circulars.
• Preparing of official business letters for corporate transactions.
• Coordinating with external hospitals for patient surgical schedules.
• Main point of Company information.
• Preparing contracts, memos, (etc.) with external clients.
• Processing requests, purchase orders and deliveries with suppliers and contractors.
- HR Tasks:
• Daily monitoring of employee attendance via Attendance Management Program
• Recruitment - shortlisting of applicants’ CVs, scheduling for interviews, arrangement of Job Offers and Joining procedures up to endorsement to the designated department.
• Payroll
• Processing of staff leaves (Annual Leave, Emergency Leave, Sick Leave, Short Leave, etc.)
• Coordinating with Finance Department (Employee Financial issues) - Salary Modification, Reimbursements, etc.
• Creation of Policies & Procedures: Annual and Emergency Leave Policy, Airline Ticket Benefit for Doctors, Process on Short Leave, Sick Leave & Holidays, Residency Transfer Policy.
• Creation of HR/Admin Forms:
- Employment Certificate Request
- Salary Certificate Request
- Clearance Form
- Trainee Work Sheet Form (Manual Attendance)
- Probationary Period Performance Evaluation Form
- Change of Schedule Form
- Passport Request Form
- Salary Modification
- Others
• Employee Relations - dealing with employee grievances, issues and conducts.
• Updates of HR systems
• Warning Letter Forms
Health Club front office staff which also includes accomplishing administrative tasks such as staff monthly payroll, and commissions, membership sales, cashiering, processing of documents, as well as attending to guests' complaints and other customer service responsibilities.
Handled and managed international membership accounts, hotel reservations, complaints and customer service to clients.
Managed and supervised training to newly accounted agents.
Provided customer care, technical support and inter-account management to clients.
Handled employee disputes, and settings of employee rules and conduct.
Conducted in-house trainings and seminars for both medical and educational employees.
Handled recruitment, administrations and evaluations of psychological testings, interviews of medical and educational departments' applicants.
handled employee counseling and grievances.
Managed interrelations between parents of ADHD children withing the metro.
Conducted trainings and seminars in special schools as well as awareness within regular schools.
Management of administrative records
Abridged community including infrastructure and constructional services.
Main point administration outreaching political and community development offices.
Assisted in recruitment, administration and evaluation of psychological testings.
managed and maintained administrative records.
earned 3 years education in Bachelor of Laws
Graduated
Secondary Education graduated
Primary Education graduated