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Mark Edison Mediario, Sales Advisor (IT Counter In charge)

Mark Edison Mediario

Sales Advisor (IT Counter In charge)

Jacky's Electronics L.L.C

Location
United Arab Emirates - Dubai
Education
Diploma, Computer Science
Experience
17 years, 9 months

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Work Experience

Total years of experience :17 years, 9 months

Sales Advisor (IT Counter In charge) at Jacky's Electronics L.L.C
  • United Arab Emirates - Dubai
  • My current job since July 2006

To manage the day-to-day planning, operation and problem-solving of a team to meet with the required service level components, standards and sales targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused agents and to act as the communication conduit between Front liners and Management.

Education

Diploma, Computer Science
  • at (STI) Systems Technology Institute
  • April 2000

Specialties & Skills

Customer Orientation
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Microsoft Office
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After Sales Support
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Computer Setup
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Computer Repair
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Microsoft Office Application, Computer Hardware & Software Installation and Networking Solution
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Languages

English
Intermediate
Japanese
Beginner
Tagalog
Expert

Training and Certifications

Basic Japanese Training Course (160 Hours), Work Ethics (SPEQS) Seminar, Japanese Cross Culture (Training)
Training Institute:
Phil-Japan Gijutsu Iten Foundation, Inc
Date Attended:
July 2004
"VAIO Specialist" (Training)
Training Institute:
SONY
Date Attended:
August 2008
Sales Training on Toshiba Notebook Computers (Training)
Training Institute:
TOSHIBA
Date Attended:
July 2009