it project manager
Valentia Technologies
Total years of experience :18 years, 7 months
InnovaCare & Indici (EHR) Implementation - Australia
As project manager (Scrum Coach) leading the customization and configuration of Indici (EHR) and Innovacare implementation for our Australia based client. These projects implementation and configuration not only involves integration between InnovaCare and Indici integration but also involves third party integration i.e integration Medicare, Medical Objects, HealthLink integration, Argus Integration, IHI, integration and My Health Integration.
My job responsibilities includes the following.
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Created, planned and Maintained releases on JIRA. (having extensive experience of JIRA)
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Maintained and groomed the product backlog.
• Planned and managed the stakeholder communication across all levels
• Conducted the sprint planning meetings, tracked the sprint backlog issue/points till closure.
• Conducting Daily stand-up meetings as well as weekly and bi-weekly meetings with stakeholders.
• Conducted Scrum retrospective meeting at the end of each sprint and documented and implemented the lesson learnt
• Preparation of the Burn down chart and lesson learnt for each sprint
• Analysing and providing guidance to team to adopt the scrum technical techniques to be more productive and to achieve the high-quality and also guiding them to become self-organised.
• Identified and managed project dependencies and critical path
• Planned and scheduled project timelines and milestones using appropriate tools
• Tracked project milestones and deliverables as per project plan.
• Documented Project progress reports and hold Project Steering and Project working groups meeting internal and external.
• Monitored the progress of the project and made adjustments as necessary to ensure the successful completion of the project.
• Identify and mitigated the Risks and tracked till closure in Risk Register.
• Identify and issues and tracked till closure in Issues log.
CareMonx Product Suite Implementation
As a Project Manager, I lead this Project (onsite in Qatar) implementation and delivered complex Ambulance Services information System (ASIS) for Hamad Medical Corporation as per the defined implementation methodology. My involvement in the ASIS project spans the entire project and broadly includes (but is not limited to) the following:
• Fleet Management System (FMS)
• SMS (Roster Management System)
• Electronic Patient Care Reporting (ePCR)
• Computer Aided Dispatch (CAD)
• Integration with HL7 (Cerner Interfaces)
• Cross product integration
• HR Interface
• Business Intelligence (BI)
• Vehicle Installation Project: This project includes the mock designing of different types of ambulances, approval of designs. This also includes procurement, installation and maintenance of Brackets & Toughpads as per the defined contact and SLA.
• Achievement Highlights:
• Acted as single point of contact and oversee all process with the assigned consultants.
• Directed and managed project development from beginning to end.
• Produced a number of project artifacts including Project Charter, Project plan, logged and monitored the risk and issues till closure.
• Identified, tracked and managed, resolved project tasks and issues
• Defined project scope of work, goals and deliverables that support business goals in collaboration with senior management and internal and external stakeholders
• Ensured that all PMO standards and the user requirements (stated as well as implied) are
met.
• Developed full-scale project plans and associated communications documents till project closure
• Effectively communicated project expectations to team members and stakeholders in a timely and clear fashion
• Liaised with project stakeholders on an ongoing basis
• Estimated the cross functional resources and participants needed to achieve project goals
• Identified and managed project dependencies and critical path
• Planned and scheduled project timelines and milestones using appropriate tools
• Tracked project milestones and deliverables as per project plan.
• Documented Project progress reports and hold Project Steering and Project working groups meeting internal and external.
• Monitored the progress of the project and make made adjustments as necessary to ensure the successful completion of the project.
• Conducted Project Closure report, collected lesson learnt and documented project closure reports for sign off.
• Coach and mentor the staff to adopt the best practices and project management process
• Determined the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and stakeholders, and influence them to take positive action and accountability for their assigned work
• Build, developed, and grow any business relationships vital to the success of the project
• Developed best practices and tools for project execution and management
• Reviewed the quality of the deliverable produced during project.
• Assessed change requests with relevant team and stakeholders before apply.
• Also, developed and share the meeting minutes and tracked the meeting minutes actions till closure.
• Maintained the complete repository of the document on internal and client sharepoint server.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Managed and run successful Training for the following application and respective divisions across HMCAS.
o 1200 + users for ePCR,
o 400 Users for CAD-MDT,
o 200 Users for SMS,
o 200 users FMS applications.
• Successfully Managed the 500 hardware installations in the vehicles for MDT and ePCR
* Planning, monitoring and controlling project. Applying methodology. Implements project review, change control and acceptance procedures that conform to the chosen project methodology.
* Management of the assigned resources required (IT and/or 3rd parties /suppliers) for the project.
* Identification of issues and assessment of risk throughout the project life cycle, recommends mitigation actions.
* Building and managing relationships with individuals in customer and 3rd party organizations who could impact on deliverables, financials and political climate.
* Taking accountability for the project financials. Produces and maintains a project budget. Assures and authorizes billable (incl. 3rd party) deliverables to be processed for payment.
* Implements the quality management system and the quality control responsibilities for all aspects of the project activity, including the processes of audit to identify potential/actual areas of non-conformance areas where improvement is possible.
* Providing input to contracts with 3rd parties (e.g. definition of acceptance criteria, payment terms, deliverables and milestone definitions, assumptions and dependencies, review procedures, customer role and responsibilities).
* Manages conformance to the contract and delivery of commitments. Defines supply and maintenance requirements.
1.Taking a lead role in the assessment of the commitment of IT (including 3rd parties) and the Business Unit, and the associated risks; the proof of concept process; prepares and validates the project plan; provides input to and underwrites the project budget and inputs to management.
2.Acquisition, assessment, assignment and management of the resources required (IT and/or 3rd parties /suppliers) for the project.
3.Planning, monitoring and controlling project. Defining and applying methodology. Builds and maintains project planning tools and techniques. Defines and implements project review, change control and acceptance procedures that conform to the chosen project methodology.
4.Responsibe for Identification of issues and assessment of risk pre-contract and throughout the project life. Identifies and executes a course of action designed to minimize or avert risk. Develops risk models. Recommends contingency provisions in the project budget.
5.Building and managing relationships with individuals in customer and 3rd party organizations who could impact on deliverables, financials and political climate.
6.Taking accountability for the project financials. Produces and maintains a project budget. Assures and authorizes billable (incl. 3rd party) deliverables to be processed for payment.
7.Identifying the quality management system and the quality control responsibilities for all aspects of the project activity, including the processes of audit to identify potential/actual areas of non-conformance areas where improvement is possible.
Projects at GRC:
http://www.alaswaq.net
http://www.grc.ae
http://www.gulfinthemedia.com
http://contacts.grc.to/contacts/
http://www.ssc.com.sa
http://www.df.ae
http://grade.grc.to
http://media.grc.to
http://www.araa.ae
http://tdev.grc.to/writers/
http://newsletter.gitm.ae/mwadmin/
http://tdev.grc.to/grclibrary/
http://mms.grc.to
MS Navision Implementation Analysis and Planning.
Established offshore company setup in Pakistan from the scratch and established Software Development Department, HR and Medical Billing Operations Department & Medical Billing Training Center.
Job Responsibilities at MTBC
• Directly supervised all assigned subordinate staff. Recruited, screened, and hired and conducted the training for the staff.
• Recommended department goals for short term and long term and objectives, processes and procedures and implemented those and communicated to staff. Reassessed or redefined priorities as appropriate in order to achieve performance objectives.
• Managed daily operations of units and provided specific technical expertise for function supervision. Directs and manages the deliver/deployment of complex projects and lends technical assistance to others as needed. Resolved daily problems and devised a mechanism for problem and solution loggings.
• Consulted with users on project requests or for problem resolution. Develops solutions, design and specifications to satisfy user needs. Develops project schedules; plans and estimated staff and other resource requirements. Supervised the work of staff to ensure project plans and schedules are adhered to. Followed up with users to ensure satisfaction with services provided.
• Coordinated with vendors to obtain proposal for purchases of hardware, software and technical services. Analyzed proposals and made recommendations. Ordered goods and services and verified purchases.
• Participated in development and documentation of internal and operating policies and procedures. Assisted in development and dissemination of policies and procedures for users. Provides interpretation as required.
• Served as a primary source of information regarding department services. Linked department with other Business unites to ensure services are effectively coordinated.
• Planned, design and conducted specialized end user training for groups or individual.
Projects at MTBC:
Health Industry related Medical Billing, web-based and desktop application which was developed using VB.Net and ASP.Net. This application used by the MTBC Medical Biller to do the Medical Billing for US Clients. These applications were developed according to the HIPAA-guidlines.
Professional Responsibilities:
• Directly supervised all assigned subordinate staff. Recruited, screened, and hired and conducted the training for the staff.
• Recommended department goals for short term and long term and objectives, processes and procedures and implemented those and communicated to staff. Reassessed or redefined priorities as appropriate in order to achieve performance objectives.
• Managed daily operations of units and provided specific technical expertise for function supervision. Directs and manages the deliver/deployment of complex projects and lends technical assistance to others as needed. Resolved daily problems and devised a mechanism for problem and solution loggings.
• Consulted with users on project requests or for problem resolution. Develops solutions, design and specifications to satisfy user needs. Develops project schedules; plans and estimated staff and other resource requirements. Supervised the work of staff to ensure project plans and schedules are adhered to. Followed up with users to ensure satisfaction with services provided.
• Coordinated with vendors to obtain proposal for purchases of hardware, software and technical services. Analyzed proposals and made recommendations. Ordered goods and services and verified purchases.
• Participated in development and documentation of internal and operating policies and procedures. Assisted in development and dissemination of policies and procedures for users. Provides interpretation as required.
• Served as a primary source of information regarding department services. Linked department with other Business unites to ensure services are effectively coordinated.
• Planned, design and conducted specialized end user training for groups or individual.
Professional Responsibilities
Daily Job Assignment to staff.
Monitoring job execution and daily file uploads.
Established and maintain Technical Support Department in night shift.
Established and maintain Download Department which was responsible for downloading the work for the Billing and Transcription Department.
Defining Training Requirement for staff.
Staff evaluation according to the ISO standards.
Development of Training manual for download department.
Virtual Server administration/Maintenance using PCAnywhere
The course covers installing and configuring a Siebel Gateway Name Server, Siebel Enterprise, Siebel Server, Siebel Web Server Extension, Siebel Management Server and Agent, Siebel Developer Web client, and Siebel Tools, as well as multi-server installation, multilingual installation, and configuring LDAP support. The course then covers configuring application components, parameters, and configuration files; using the command-line server manager interface; logging and event notification, gathering diagnostic information using Siebel Application Response Measurement (SARM); deploying required ActiveX controls for High Interactivity clients; using Application Deployment Manager (ADM) to deploy application customizations to other Siebel Enterprises; and basic performance tuning. In-depth coverage of how to use Siebel Tools to configure user interface layer objects, business layer objects, data layer objects, access control, repository deployment, and user properties is covered. The course also includes troubleshooting common Tools errors. The final section addresses Siebel business services, Workflow, Task UI, Assignment Manager, Inbox configuration, Smartscript, State Model, and Data Validation Manager.
Project Management Professional since June 2009.
Professional Certifications Information Technology Infrastructure Library (ITIL) Certified (EXIN) MCP in VB Track. (Microsoft) COBIT. ISACA (Pursuing COBIT Certification) Professional Membership Member ISACA (UAE Chapter) Member American Society for Quality (ASQ) Member Project Management Institute (PMI)