Oracle Applications team leader
Gulf Cable & Electrical Industries Company
Total years of experience :16 years, 8 Months
Key Achievements and Responsibilities:
● Led the Oracle team and drove Digital Transformation at Gulf Cable & Electrical Industries Co.
● Designed and implemented change management plan to facilitate organizational transformation.
● Managed Oracle contracting, support renewals, and SLAs with third-party vendors.
● Monitored support request tickets issued by the Oracle team to ensure timely resolution.
● Prepared and reviewed setups, conducted CRP, UAT, and End User Training sessions in line with project deliverables.
● Developed and maintained necessary Data Templates, ensuring accurate and efficient data collection and loading.
● Implemented workaround solutions or customizations for identified gaps, ensuring system functionality.
● Ensured project quality and adherence to timelines in collaboration with team members.
● Conducted end-user training and supported user acceptance testing for efficient system utilization.
● Provided post-implementation support to continuously enhance application usability and refine strategies.
● Stayed updated with the latest technologies and business solutions relevant to the company's needs.
Key Achievements and Responsibilities:
● Implemented and provided support for Oracle e-Business Suite Financials modules to Orascom Training & Technology.
● Delivered high-quality training classes and consultancy services to a diverse range of clients.
● Conducted training sessions on Oracle e-Business Suite Financials, Oracle Siebel CRM, and Oracle Database and Applications Analysis, Design, and Development.
● Played a key role as a presales engineer, designing solutions for STS clients.
Key Achievements and Responsibilities:
● Analyzed clients' business needs and transformed them into data models for Pro-master ERP package.
● Designed and developed application forms and reports using Clarion tool.
● Implemented Pro-master ERP package at clients' sites and provided ongoing support.
BSc in Commerce, Accounting Major, English Section
GPA : 84 %