IT Manager
Al Jadeedah Groups
Total years of experience :12 years, 5 months
Making strategic plans and developed operational plans with a view to increase overall efficiency and effectiveness.
Managing and supervised a critical environment for a team of more than one hundred (100) users connected locally and remotely, including; IT Infrastructure (16 Servers, more than 15 Database, Network, around 100 Workstations, Data), Security (Physical and Logical) and Telephony systems) to keep it up and running 24/7.
Evaluated and modified existing programs/systems as per the business requirements.
Documented all program and procedures to ensure conformance to departmental standards and procedures.
Managing IT staff to provide functional and technical support .
Managing IT procurement processes for IT equipment.
Deploy IT operation standards, processes, and procedures.
Execute enterprise operations vision to all system, technical, and application projects.
Development and implement plans for capacity, availability and service continuity management.
Provide leadership to production systems and support personnel.
Proactively recommend courses of action to maintain cost-effectiveness and competitiveness.
Coordinate recruitment efforts and performs HR duties for staff in IT Department.
Managed portfolio budgeting, forecasting and negotiating.
Proactively assist in defining direction for future projects.
Monitor changes in the Business for implementing and integrating them in the Business.
Raise employees’ awareness by conducting educational sessions.
Review of user access rights on all systems.
Perform complete studies on needed projects.
Coordinate with external and internal auditors and prepare replies to their reports.
Managed all issues related to IT department as maintenance agreements, licenses, Inventory, keys, etc.
Managed all issues related to IT department as maintenance agreements, licenses, Inventory, keys, etc.
Managed IT staff to provide functional and technical support .
Managed IT procurement processes for IT equipment.
Deployed IT operation standards, processes, and procedures.
Executed enterprise operations vision to all system, technical, and application projects.
Development and implement plans for capacity, availability and service continuity management.
Provide leadership to production systems and support personnel.
Proactively recommend courses of action to maintain cost-effectiveness and competitiveness.
Coordinate recruitment efforts and performs HR duties for staff in IT Department.
Managed portfolio budgeting, forecasting and negotiating.
Proactively assist in defining direction for future projects.
Monitor changes in the Business for implementing and integrating them in the Business.
Raise employees’ awareness by conducting educational sessions.
Review of user access rights on all systems.
Perform complete studies on needed projects.
Coordinate with external and internal auditors and prepare replies to their reports.
Managed and supervised a critical environment for a team of more than fifty (50) users connected locally and remotely, including; IT Infrastructure (Servers, Database Network, Workstations, Data, Archiving System), Security (Physical and Logical) and Telephony systems) to keep it up and running 24/7.