Client Services Clerk
Sarto Communique LLC
مجموع سنوات الخبرة :13 سنة, 0 شهر
-Provides information regarding the company’s products, services, and policies.
-Maintains a filing system appropriate to the activities of the unit, including daily report, inventory and client database.
-Uses office software and equipment such as a office desktop, cash register, printing and computing device.
-On-site management for several tie-up projects :
-Paris Sorbonne University-Abu Dhabi
-Serves clients by handling payments, providing refunds, return/exchange of purchases, and processing requests.
-Completes order forms and requisitions.
-Consults documentation to verify order information.
-Follows up on orders.
-Liaises with suppliers and communicates with clients concerning the status of outstanding orders.
-Serves customers by providing product and service information; resolving product and service problems.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed.
-Serves customers by providing product and service information.
-Resolving product and service problems
-Prepared promotional strategies to maximize company’s profit.
-Demonstrated technical skills and product knowledge.
-Developed annual business plans with company executives.
-Complete understanding of pricing and proposal models.
-Developed a database of qualified leads through referrals.
-Cold calling, direct mail, email, and networking.
-Performs all deck and navigational duties onboard the ship under supervision of deck officer.
-Makes sure the vessel is fully prepared for the voyage including ships route and other related information.
-Helps maintain the recordkeeping on a ship. These duties include the daily taking of position reports as well as the regular updating of the ship's nautical charts and logbook.
-Observes loading and unloading of cargo holds to learn methods of handling and stowing of cargo. Inspects lifesaving and visual-signaling equipment for defects Stands watch during specified periods while ship is underway.