professional dealer assistant manager & team leader in Sales and live support department.
Delta Investment group
Total years of experience :18 years, 3 months
Professional in the Meta trader manager & good in the admin, also team leader in Sales and live support department.
Responsible for the following:
Receiving the order on the Meta trader manager to exist it to make it done.
Targeting new to Company clients within the priority and mass affluent segments and expanding the Company database
Understanding client goals and risk tolerance and actively promote investment ideas that are in line with clients' needs.
Maximizing client satisfaction of the Company service.
Meeting the client's needs by offering the right financial solutions
Maintenance and growth of the existing clients through active Relationship Management.
Acquisition of new client relationships.
Staying on the live support to handling all the Customer Enquiries, Customer Complaints and any technical support.
Responsible for the following:
• Acquisition of new client relationships.
• Maintenance and growth of existing client relationships.
• Achieve high levels of service standards and maximize client
Satisfaction.
Responsible for all the guests reservations & handling all the guests problems. Also responsible for all the telephones & faxes of hotel for managers, stuff & Guests.
i got 90%