Total Years of Experience: 27 Years, 11 Months
January 2013
To Present
Bid Manager
at Freelance
Location :
United Kingdom
• Strategically leading the preparation of Automotive, Military, Civil Service and Rail training bid submissions, in a standalone and team capacity, for a UK leading engineering support services company
• Facilitating proposal writing sessions for a Middle East Non-Governmental Organisational (NGO)
• Developing a bid library by liaising with SMEs and reviewing past bid responses, bid writing and review for a global commercial real estate services and investment management firm
• Writing content for a bid library using Qvidian and mentoring junior bid writers for a global contract catering and FM support services organisation
• Managing a UK Prison Service (MOD) tender for a Psychotherapy and Counselling consultancy.
• Facilitating youth and adult education and employment advisory sessions including career mentoring, CV writing, interview skills and confidence building.
• Writing grant proposals, project progress reports and partnership documents for a charity which provides HIV/AIDs outreach support and capacity building for communities in Tanzania.
• Managing the production of tenders, business policies and procedures for a recruitment company specialised in providing freelance and permanent staff to the construction industry.
• Writing PQQ and tenders for domiciliary and personal care public sector contracts for home care agencies.
• Writing and reviewing grant applications and bids, strategic planning and capacity building for a charity which provides support to disadvantaged people living in Tower Hamlets.
• Wrote PQQs and Bids and updated the bid library for a Facilities Management company which provides services to the public and private sector.
• Managed and wrote tenders and PQQs for an Oil and Gas service company providing a range of products and services in Egypt.
• Developed company policies and provided PQQ feedback for a Telemarketing company providing services to the energy sector.
• Provided organisational development support and advice for a manufacturing company facing difficulties with staff motivation, productivity and business growth.
• Facilitating proposal writing sessions for a Middle East Non-Governmental Organisational (NGO)
• Developing a bid library by liaising with SMEs and reviewing past bid responses, bid writing and review for a global commercial real estate services and investment management firm
• Writing content for a bid library using Qvidian and mentoring junior bid writers for a global contract catering and FM support services organisation
• Managing a UK Prison Service (MOD) tender for a Psychotherapy and Counselling consultancy.
• Facilitating youth and adult education and employment advisory sessions including career mentoring, CV writing, interview skills and confidence building.
• Writing grant proposals, project progress reports and partnership documents for a charity which provides HIV/AIDs outreach support and capacity building for communities in Tanzania.
• Managing the production of tenders, business policies and procedures for a recruitment company specialised in providing freelance and permanent staff to the construction industry.
• Writing PQQ and tenders for domiciliary and personal care public sector contracts for home care agencies.
• Writing and reviewing grant applications and bids, strategic planning and capacity building for a charity which provides support to disadvantaged people living in Tower Hamlets.
• Wrote PQQs and Bids and updated the bid library for a Facilities Management company which provides services to the public and private sector.
• Managed and wrote tenders and PQQs for an Oil and Gas service company providing a range of products and services in Egypt.
• Developed company policies and provided PQQ feedback for a Telemarketing company providing services to the energy sector.
• Provided organisational development support and advice for a manufacturing company facing difficulties with staff motivation, productivity and business growth.
August 2011
To February 2013
Business Support Coordinator
at Coffey International Development
Location :
United Kingdom
• Line managed a team of 6 project coordinators and one administrator. Responsible for their development, performance and achievement of targets.
• Managed the resources of a 25 person team, ensuring efficient and effective deployment of manpower across international development bids and projects.
• Managed and wrote bids for international development projects for Department for International Development (DFID) and Ministry of Defence (MOD).
• Managed an international development project; recruitment and negotiations, mobilisation, project reporting and budget management and client liaison.
• Supported the Operations team to develop company policy, systems and procedures.
• Managed HR Administration for the team including reporting, appraisals, performance management, learning and development, recruitment and inductions.
• Managed a large office; facilities, administration, supplier relationship management, event management, IT security and asset management.
• Managed the resources of a 25 person team, ensuring efficient and effective deployment of manpower across international development bids and projects.
• Managed and wrote bids for international development projects for Department for International Development (DFID) and Ministry of Defence (MOD).
• Managed an international development project; recruitment and negotiations, mobilisation, project reporting and budget management and client liaison.
• Supported the Operations team to develop company policy, systems and procedures.
• Managed HR Administration for the team including reporting, appraisals, performance management, learning and development, recruitment and inductions.
• Managed a large office; facilities, administration, supplier relationship management, event management, IT security and asset management.
April 2010
To August 2011
Business Support Team Leader
at Genesis Housing Association
Location :
United Kingdom
• Managed a team of six Maintenance Administrators; processing contractor invoices, void properties administration, gas servicing programme coordination, section 20 administration, aids & adaptations and tenant recharges
• Conducted regular 1-1s with team members and managing performance and development
• Regularly evaluated and reviewed processes and introduced improvements to increase efficiency and output
• Prepared monthly KPI reports related to repairs and maintenance and gas servicing and analysed to identify areas for improvement
• Conducted regular 1-1s with team members and managing performance and development
• Regularly evaluated and reviewed processes and introduced improvements to increase efficiency and output
• Prepared monthly KPI reports related to repairs and maintenance and gas servicing and analysed to identify areas for improvement
February 2009
To January 2010
Business Support Manager
at Alamia Oil Services Group
Location :
Libya - Tripoli
•Project managed and/or coordinated the establishment of new services
•Managed the preparation of requests for proposals and tenders
•Managed the reduction of 85% of aged debt dating back to 2004-2008
•Reviewed the banking and finance system to improve processing and recording of financial transactions and debt recovery
•Managed the operations office; budget, facilities, administration staff, visitors and accommodation
•Developed and conducted training courses for a range of subjects including soft skills and HSE
•Managed the preparation of requests for proposals and tenders
•Managed the reduction of 85% of aged debt dating back to 2004-2008
•Reviewed the banking and finance system to improve processing and recording of financial transactions and debt recovery
•Managed the operations office; budget, facilities, administration staff, visitors and accommodation
•Developed and conducted training courses for a range of subjects including soft skills and HSE
February 2008
To January 2009
Consultant
at Guru Logic
Location :
Egypt - Cairo
•Designed and established a HSE Management System; ISO 14001, OHSAS 18001 and OGP
•Managed communications related to HSE, led inspection visits, addressed and closed out HSE Non-conformances and developed HSE project plans
•Grant management and Financial administration of antiquities projects funded by American Research Centre and USAID
•Managed communications related to HSE, led inspection visits, addressed and closed out HSE Non-conformances and developed HSE project plans
•Grant management and Financial administration of antiquities projects funded by American Research Centre and USAID
December 2004
To January 2008
Business Development Coordinator
at PetroServices GmbH
Location :
Egypt
•Worked closely with senior management with regards to the development and implementation of the company strategy for expansion of Mud Logging Services
•Led and assisted on projects to introduce new services to the company portfolio
•Designed and implemented a Quality Management System to ISO 9001:2000 standard
•Investigated and problem solved issues related to staff performance and contract management
•Managed the preparation of requests for proposals and tenders
•Worked in the position of Operations Supervisor managing 12 office and 50-70 field employees
•Conducted rig site visits in order to carry out audits on the company operations
•Prepared and conducted presentations - internal and external - to present and promote company services, values and vision, new ventures and quality standards.
•Recruitment and selection for clerical, administration and technical staff
•Planned and coordinated participation at conferences and exhibitions
•Led and assisted on projects to introduce new services to the company portfolio
•Designed and implemented a Quality Management System to ISO 9001:2000 standard
•Investigated and problem solved issues related to staff performance and contract management
•Managed the preparation of requests for proposals and tenders
•Worked in the position of Operations Supervisor managing 12 office and 50-70 field employees
•Conducted rig site visits in order to carry out audits on the company operations
•Prepared and conducted presentations - internal and external - to present and promote company services, values and vision, new ventures and quality standards.
•Recruitment and selection for clerical, administration and technical staff
•Planned and coordinated participation at conferences and exhibitions
August 2003
To December 2004
Business Support Administrator
at Stratochem Services
Location :
Egypt - Cairo
•Email & diary management, arranging meetings, taking minutes, travel booking, typing emails, letters and faxes, meeting and greeting visitors.
•Set up and implemented a Human Resources Systems. Screened CV’s and interviewed clerical and administration staff
•Set up a HSE System and headed a HSE committee
•Designed, implemented and monitored an invoicing and credit control system and financial budget
•Proofreading and editing general reports, geology reports, manuals, marketing and promotional material
•Set up and implemented a Human Resources Systems. Screened CV’s and interviewed clerical and administration staff
•Set up a HSE System and headed a HSE committee
•Designed, implemented and monitored an invoicing and credit control system and financial budget
•Proofreading and editing general reports, geology reports, manuals, marketing and promotional material
April 2001
To February 2003
Finance and IT Administrator
at London Borough of Southwark
Location :
United Kingdom
•Assisted the Information Administrator in day-to-day activities relating to troubleshooting Exchange, Outlook, Intranet and Internet queries
•Assisted with Budget Monitoring, by coding all payments out and producing reports (using SAP R/3)
•Processed Purchase Orders, internal billing, maintained records of financial transactions.
•Prepared invoices and followed up payment. Assisted in the collection of £2 Million Pounds (sterling) outstanding debt
•Assisted with Budget Monitoring, by coding all payments out and producing reports (using SAP R/3)
•Processed Purchase Orders, internal billing, maintained records of financial transactions.
•Prepared invoices and followed up payment. Assisted in the collection of £2 Million Pounds (sterling) outstanding debt
April 1996
To April 2001
Customer Services & Administration
at VARIOUS RETAIL AND ADMINISTRATION POSITIONS
Location :
United Kingdom
Various retail and administration positions
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