Mickel Jan Panghulan, LOUNGE SALES STAFF / CUSTOMER SERVICE

Mickel Jan Panghulan

LOUNGE SALES STAFF / CUSTOMER SERVICE

Elaf Jeddah Hotel Red Sea Mall

Lieu
Qatar
Éducation
Baccalauréat, Hotel and Restaurant Management
Expérience
4 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 4 Mois

LOUNGE SALES STAFF / CUSTOMER SERVICE à Elaf Jeddah Hotel Red Sea Mall
  • Arabie Saoudite - Jeddah
  • décembre 2012 à décembre 2015

o Complete scheduled inventories and stock and requisition necessary supplies.
o Complete opening and closing duties.
o Monitor dining rooms for seating availability, service, safety, and well being of guests.
o Inspect storage areas for organization, use of FIFO, and cleanliness.
o Personal charm to greet organizers, hosts and VIPs
o MS Office basics

Ticketing Sales Agent à LP Travel and Tours
  • Philippines
  • juin 2010 à décembre 2010

o Receiving clients over-the-phone/walk-in
o Taking queries of travel plans and packages
o Knowledge in Microsoft Office
o Performed clerical duties such as answering telephone, sorting and distributing mail,
running errands.
o Basic Ticketing Knowledge (Abacus)

Sales à Chez Rafael Hotel
  • Philippines
  • juin 2009 à janvier 2010

Greets guests and presents them with the menu.
Suggest food and beverages to the guest and also try to upsell.
Obtaining revenues, issuing receipts, accepting payments, returning the change.

Sales à Chez Rafael Hotel
  • Philippines
  • juin 2009 à janvier 2010

Greets guests and presents them with the menu.
Suggest food and beverages to the guest and also try to upsell.
Obtaining revenues, issuing receipts, accepting payments, returning the change.

Éducation

Baccalauréat, Hotel and Restaurant Management
  • à De La Salle
  • avril 2010
Etudes secondaires ou équivalent, Secondary Education
  • à La Consolacion College Tanauan
  • janvier 2008
Etudes secondaires ou équivalent, Elementary
  • à La Consolacion College Tanauan
  • janvier 2004

Specialties & Skills

Food Service
Hospitality
Barista
GENERAL MANAGEMENT
LA CREACIÓN DE REDES
MULTI-TASKING
PERSONAL

Langues

Anglais
Expert
Arabe
Débutant

Adhésions

Gourmet Club Avenir
  • Member
  • June 2008

Loisirs

  • Basketball
    MVP