mika santillan, Receptionist

mika santillan

Receptionist

Al Mamora Holding

Location
United Arab Emirates
Education
Bachelor's degree, Information Technology
Experience
8 years, 9 Months

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Work Experience

Total years of experience :8 years, 9 Months

Receptionist at Al Mamora Holding
  • United Arab Emirates
  • My current job since October 2015
EXECUTIVE SECRETARY at NBK Bank
  • Philippines
  • June 2013 to April 2013

Responsible for supporting high-level executives and management or entire departments.
Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.
Prepare statistical reports.
Manage spreadsheets.
Greet and receive visitor. Providing quality customer service Prepare confidential and sensitive documents.
Coordinates office management activities.
Determine matters of top priority and handle accordingly.
Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.
Relay directives, instructions and assignment to executives.
Receive and relay telephone messages.
Maintain hard copy and electronic filing system.
Identify new markets and business opportunities.
Record sales and send copies to the sales office.
Review my own sales performance.

IT ASSISTANT at NATIONAL TRANSMISSION CORPORATION
  • Philippines
  • March 2011 to May 2011

Provide every day administration support including answering calls, transferring calls, proofreading, data entry, distributing incoming mails, processing outgoing mails and operating printers, fax and copiers.
Assist in software and hardware upgrades.
Initiate process improvements to better answer user demands.
Maintain standard filing system for easy and quick document assess and retrieval.
Prepare data spreadsheets, charts, graphs, and other documents as required.
Add or update workstations for office staffs.
Perform routine PC maintenance and updates for performance efficiency.
Supervise and process help desk support requests.
Assist in maintaining Internet service, firewalls, and telephone systems.

DATA EDITOR at GASCO
  • United Arab Emirates
  • July 2007 to

Education

Bachelor's degree, Information Technology
  • at Tanza National Comprehensive High School
  • May 2013
High school or equivalent,
  • at ELEMENTARYBucal Elementary School
  • March 2007

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Specialties & Skills

ADMINISTRATIVE SUPPORT
COMMUNICATION SKILLS
COMPUTER HARDWARE
CUSTOMER SERVICE
GESTIÓN DE ARCHIVOS
MICROSOFT OFFICE
RECEPTIONIST
SPREADSHEETS