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Miled El Khoury, Operations Development Manager

Miled El Khoury

Operations Development Manager

Naif Restaurants Group

Location
Kuwait
Education
Higher diploma, Hospital Management
Experience
22 years, 8 months

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Work Experience

Total years of experience :22 years, 8 months

Operations Development Manager at Naif Restaurants Group
  • Kuwait - Al Kuwait
  • June 2018 to May 2020

Updating Service Manuals; Training Programs : FOH / BOH; Implementing New Ideas and forms related to HR & Accounting Department; HR Matters

Operations Manager at Al Bustan Restaurant
  • Kuwait - Hawali
  • May 2016 to July 2019

Education

Higher diploma, Hospital Management
  • at Hotels & Restaurants Management Institute
  • June 2002

Equivalent for Bachelor's Degree ; teaching all hotels & restaurants departments (food & beverage service; food preparations; accounting; ... ) practically as the institute owns a hotel & restaurant.

Specialties & Skills

Human Resources Management Systems
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Strategic Planning
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Skilled Communicator
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Dynamic Leader
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Menu Creation
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Effective Communicator
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Strategic Planner
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Natural Leader
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Skilled Negotiator
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Menu Engineering
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Knowledge in all HR / Training Matters
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Managerial Planner
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Languages

Arabic
Expert
English
Expert
French
Intermediate

Training and Certifications

Fire & Security & work safety (Training)
Training Institute:
Lebanese Civil Defense
Duration:
6 hours
Haccp (Training)
Training Institute:
Roadster Diner
Duration:
12 hours
Basic Food Hygiene (Training)
Training Institute:
Roadster Diner
Duration:
24 hours
Wowing Guests - Customer Service (Training)
Training Institute:
Roadster Diner
Duration:
30 hours
Conflict Resolution Management (Training)
Training Institute:
Roadster Diner
Duration:
30 hours

Hobbies

  • Web Surfing
  • Cooking
  • Swimming