Facilities Supervisor
Al Fardan Real Estate
Total years of experience :18 years, 4 months
• Managing Operations Team on a day-to-day basis.
• Responsible for supervising multidisciplinary teams of sta located on various sites.
• Evaluate contracts to establish whether they are eective and ecient in service, including all soft services and AD hoc requirements.
• Gather and analyze information and prepare forecast requirements to meet strategic plans and budgets and compare with actual results.
• Analyze and approving sta and material changes based on scope and business requirement.
• Conducting site inspections and informing individuals on necessary repairs or additional work. Identifying alternative contractors and benchmarking their costs. Ensure that all contracts function within the set budgets, identifying any areas of variance.
• To ensure that facilities meet government regulations and environmental, health and security standards.
• In charge of unit refurbishments, showing apartments to clients upon request. Liaising with the administration team for handovers/documents etc. Unit snagging, key and access cards handover for new tenants
• Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance.
• Ensure that operational activities are carried out in an eective and ecient manner by implementing corrective actions to remediate operational and performance problems within the assigned teams to increase productivity from time to time.
• Handing over apartment/keys/access cards to new tenants
• Snagging the apartments before handing them over to tenants, making sure all maintenance and cleaning work is done
• Attending to tenant complaints/requests
• Liaising with the administration team for handovers/documents etc.
• Showing apartments to clients while agents are not available
• Checking all empty apartments to make sure everything is okay in the apartment and checking retail stores making sure its clean and good to show
• Following up with the FM maintenance team to get apartments ready or for any maintenance issues in the tower
• Supervising the cleaning team for the towers
• Assisting the security team with nding keys/attending to tenants requests and complaint.
plans, specications, building and re codes, and health and safety.
• Work with clients and supervisors to plan, schedule, and communicate information about ongoing projects throughout the site.
• Maintain department budget and expenditures.
• Supervising and overseeing implementation of all projects related to the site.
• Always work with construction managers to maintain safety conditions during renovations or shifting.
• Preparing all bids and quotations for contracted work, equipment, and supplies.
• Maintain site plans, manuals, and warranties in an organized and accessible manner.
• Recommend approval of contracted projects once completed.
• Proven skills in leadership, management and team building.
• Thorough knowledge of custodial equipment. Health & Safety.
• Thorough knowledge of applicable Health & amp: Safety standards, rules and regulations.
• Assign, supervise, and oversee the safety of maintenance sta, and establish and adjust work assignments to meet production schedules.
• Inspect and identify safety/maintenance needs to develop innovative solutions in alignment with the site.
• Direct maintenance sta in cleaning and maintaining assigned areas, develop quality standards for implementation.
• Responsible for drafting and reviewing any necessary contracts as well as preparing documentation or presentations on the work being done for the site
• Prepare and submitting safety and maintenance reports on or before time.
• Maintain inventory, order equipment and supplies.
• Ability to promote eciency, morale, and teamwork and interaction with fellow sta members.
Visit the Vessels birthing in all ports in U.A.E.
• Meet and greet the Captain, Coordinating with Chief Engineer, Chief Ocer, Superintendent & Chief Cook and providing excellent introduction about our services and competency of fullling all their requirements.
• To receive enquires from all the vessels, providing them our best oer and negotiating to get more orders.
• To board Vessels for all the supplies and coordinate with Captain, Chief Ocer, Superintendent & Chief Cook for a feedback of services and materials provided.
• Fulll all the requirements from vessels at the time of visit as part of sales, increase network to get additional orders.
• Always appreciated by Captain of the ship and coworkers for excellent customer service.
• Reporting to Operation Supervisor and follow his instructions & guidance.
• Work under exible timing according to the nature of business.
• Preparation of Daily Report and submit to Operation Supervisor.
• Greet Customers in a courteous, friendly and professional manner as per company policies.
• To listen to the consumer query with patience and not to assume the problem yourself.
• Handle customer feedback, and if required, follow up with senior management with regards to any special or urgent requests that require immediate action.
• Appreciated by Supervisor for providing timely solutions to the customer queries, and ensure that the problem does not occur again.
• To prepare and maintain records of all the transactions/sales/complaints/orders/cancellations that have taken place, and to ensure a proper follow-up as and when required.
• To screen and transfer call of the customer to the right person in-charge (Supervisor or Manager), if handling the query is beyond your authority, so that the solution is attained immediately.
• To keep the organizational data and consumer information confidential.
• Answer all incoming calls to the switchboard in a professional manner and in line with Company policy. Vet and transfer calls as appropriate
• Greet all staff in a positive and professional way
• Ensure that the premises is kept tidy and well presented at all times
• Ensure all visitors sign in and out of the Visitors Book & provide each visitor with an ID badge
• Assist student with their queries related to courses, syllabus, text books and other educational services.
• Order and Maintain stock levels in the stationery
• Check the main office fax machine and alert employees of faxes awaiting their attention
• Prepare & send monthly electronic newsletters for students regarding new courses.
• Run weekly and monthly reports as and when required by the Management.
• Supervise registration of new and current student data base, Maintain confidentiality of students and office operation information.