Mina Hanna, Assistant to Political, Press and Information Section

Mina Hanna

Assistant to Political, Press and Information Section

EU Delegation to the State of Kuwait

Location
Kuwait - Hawali
Education
Bachelor's degree, BA of english literature
Experience
18 years, 3 Months

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Work Experience

Total years of experience :18 years, 3 Months

Assistant to Political, Press and Information Section at EU Delegation to the State of Kuwait
  • Kuwait - Al Kuwait
  • My current job since January 2021

- Drafting reports on Specific issues.
- Arranging meetings.
- In charge of the section's contacts directory.
- In charge of drafting, translating and dispatching Notes Verbale to national authorities and other diplomatic missions in the host country.

Media Liaison and Researcher at Embassy of The People's Republic of China
  • Kuwait - Al Kuwait
  • March 2018 to January 2021

- Laising with journalists and setting up interviews for HoM with media.
- Preparing daily news brief in both English and Arabic.
- Translating official correspondence from English to Arabic and vice versa.
- Executing reports as needed.
- Processing reports and documents using MS Office Software package.

Administrative Assistant at Groupxen General Trading Co. Al-Babtain Group
  • Kuwait - Al Kuwait
  • October 2015 to March 2018

Reception

-Answer general phone inquiries.
- Greet clients/suppliers/visitors

* Office administration:

- Use MS Office software package to prepare reports, memos, and documents.
- Sort incoming mail, faxes, and courier deliveries for distribution.
- Forward incoming general e-mails to the appropriate staff member.
- Purchase, receive and store office supplies.
- Code and file material according to the established procedures.
- Update and ensure the accuracy of the organization's databases.
- Back-up electronic files using proper means.
- Provide secretarial and administrative support to management and staff members.
- Coordinate the maintenance of office equipment.

IT Assistant at Group Xen General Trading Co. Al-Babtain Group
  • Kuwait - Al Kuwait
  • October 2015 to March 2018

- Building and developing websites.
- Controlling the domains panels and email exchange records.
- Creating advertisements campaigns on all the social media channels.
- Responsible for the Media Ads campaign of Spark Marathon 2016.

Receptionist at Sidekick Academy, Al-Babtain Group
  • Kuwait - Al Kuwait
  • April 2013 to October 2015

- Greeting people and guiding them to the requested department.
- Explaining available facilities.
- Receiving and making all incoming and outgoing phone calls and e-mails.
- Issuing memberships for new members and following up their needs.
- Scheduling all personal training classes through coordinating with the member and the instructor.
- Using membership management software with full functionality.
- Processing payments and renewal fees either by Cash, K-net, or Credit cards.
- Coordinating with all other departments at the facility especially accounting department and delivering automated and manual revenue report on a daily basis.
- Handling inventory.
- Supplying management with all requested reports and following up quality assurance of the place.
- Giving support to the other receptionists at the other facilities within the same group of how to use the membership management software and.
-Fixing computer-related problems.

Sales, Network administrator at Sama Computer Group
  • Egypt
  • December 2012 to March 2013

- Computer hardware sales
- Building wireless networking using UBNT products and Router OS by Mikrotik

Receptionist at Philopateer Nile Cruises Co.
  • Egypt - Luxor
  • September 2008 to December 2012

- Making and receiving all outgoing and incoming phone calls.
- Greeting guests and tourists and guiding them to the proper place.
- Handling all embarkation and disembarkation lists and controlling the bed sheet of the hotel.
- Coordinate with all other departments on the cruise and the head office to deliver excellence to the guests.
- Implementing payment policies and procedures and following up on printing receipts and handling cash as well.
- Responsible for preparing and printing the daily memo and distributing it among the other departments.

Sales Man at Nina Shop
  • Egypt - Sharm el Sheikh
  • March 2007 to August 2008

Sales man responsible for selling sea-wear and cotton wear to foreigners and tourists

Designer and Techincal support at Al-Salam Coptic Orthodox Society (Non-profit)
  • Egypt
  • January 2006 to February 2007

Responsible for computer software maintenance and designing photos, signs, etc

Education

Bachelor's degree, BA of english literature
  • at Faculty of Arts, English Literature Department, Minia University
  • May 2007

Faculty of Literature, English Department where I studied Criticism, Culture, Poetry, Translation, and English Drama.

Specialties & Skills

Sales direct
Customer Service
Receptionist
Teaching
Photo Designing
Computer Maintenance
Server Programming
Word Processing
Document fast typing

Languages

English
Expert
Arabic
Expert

Training and Certifications

The AHLA Certification (Certificate)
Date Attended:
April 2010
Valid Until:
April 2010
SCC Certification (Certificate)
Date Attended:
August 2007
Valid Until:
August 2007

Hobbies

  • Calligraphy, Acting, Design, Playing video games, Football