Order Fulfillment Coordinator Executive – Operations (SCM)
LG ELECTRONICS GULF FZE Dubai, U.A.E
Total years of experience :19 years, 6 months
• Handle import / Export documentation/Local including L/C preparation
• Manage departmental order processing, preparation of Shipping Documents such as (Invoice, packing list, Delivery Advice, transfer of Ownership, COO application, arrangement of product inspection thru Intertek( for Kuwait shipment)
• Coordinating with forwarder’s for timely delivery of goods as well as other shipping documents such as Airway bill, Bill of lading, TCN.
• Familiar with different payment terms & Incoterms.
• Liaise with our local distributors in the UAE & GCC countries as well African, Asian, Far East & European countries
• Liaising with our factories in different countries such as: Korea(Head quarter) China, Indonesia, Thailand, India, Italy, Saudi Arabia, regarding the timely dispatched of shipping documents on time after the vessel sails or ETD
• Liaising with our different subsidiaries such as Singapore, China, Thailand, Germany, South Africa, Egypt, Lebanon, Syria, Iran, Iraq, USA, Canada
• Coordinates & interacts with our Demand planning team, logistics, sales, marketing & accounts department.
• Assists & support Sales and marketing, division with their day to day operation
• Prepares manual & online B/L & AWB application process and coordinate with the third party logistics for timely collection of documents
• Tracking shipment details on line and shares ETD, ETA to our distributor and sales department
• Perform administrative & customer services: such as correspondence, emailing, faxing,
Answering telephone calls, courier services
• Ensure dispatch of documents on time to the customer
• Organize & maintains efficient filing system.
• Attend to customer complaints regarding shipping document related issues.
• Develops & nurture relationships with internal departments and within the organization.
• Reporting & coordinating directly to head department.
• Handle import / Export documentation/Local including L/C preparation
• Purchase order/ Proforma invoice processing.
• Prepared Shipping Documents such as (Invoice, packing list, Delivery Advice, transfer of Ownership, COO application for Air condition department.
• Assisted the product manager in generating monthly product and sales report.
• Coordinates and interacts with our procurement, logistics, sales, marketing & accounts department.
• Liaised with our overseas factories, such as: Singapore, China, Japan, Thailand, and Saudi Arabia & Europe.
• Liaised with the shipping line and 3PL logistics regarding collection of OBL or TCN
• Liaised with our different local distributors in the UAE, GCC and CIS as well as Europe and African countries.
• Follow up shipping advice & shipping documents from our different factories and sends details to our distributors.
• Develop and maintains successful relationship with our distributors.
• Reporting and coordinates directly to the division’s General Manager.
• Organize and maintained efficient filing system.
Belselah Parquet Flooring Dubai, UAE
June - Sept.2003 Receptionist cum Office Administrator (TEMP POSITION)
Job Responsibilities: • Responsible for handling switchboard, screen and direct calls/Performing receptionist job.
• Scheduling appointments, meetings and managing time sheet for the preparation of salaries.
• Coordinates and interacts with the sales team as well as the managers.
• Preparing quotations and sent quotation to the clients.
• Handles administrative jobs such as: correspondence emailing faxing and maintains efficient filing system.
• Maintaining personal files, confidential folders. / Handling couriers & mail distribution.
• Reporting directly to the sales manager.
Texas Instruments Inc. Baguio, Philippines
1989- 1997 Receptionist / Secretary
Job Responsibilities: • Handled switchboard/ Handling customer queries & complaints.
• Greet clients and visitors and assist them to the concern person or department.
• Set up and coordinate meetings and conferences.
• Prepare correspondence, reports, and materials for presentations.
• Arrange travel /Hotel bookings for senior management as well as business visitors.
• Maintain managers' appointment calendars.
• Liaising with members of staff in other departments or external contacts.
• Perform administrative jobs: faxing, emailing, dispatch courier, and efficient filing system.
1985 -1987 Bachelor of Science in Nursing (2nd year undergraduate) St. Luis University Baguio, Philippines
1980 -1985 Diploma Higher Secondary School St. Joseph Academy Philippines