Miss.Tamara Hassan, Assistant Director of Sales – GCC + Diplomatic Affairs

Miss.Tamara Hassan

Assistant Director of Sales – GCC + Diplomatic Affairs

The Address Hotels + Resorts (Pre-Opening – Cluster Sales Team)

Location
Lebanon - Beirut
Education
Bachelor's degree,
Experience
10 years, 6 months

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Work Experience

Total years of experience :10 years, 6 months

Assistant Director of Sales – GCC + Diplomatic Affairs at The Address Hotels + Resorts (Pre-Opening – Cluster Sales Team)
  • United Arab Emirates - Dubai
  • June 2008 to July 2010

• Launching of the new luxury hotel brand by Emaar Hospitality (August 2008)
• Opening of the Flagship Hotel - The Address Downtown Burj Dubai (October 2008) - Awarded several titles as main Best Designed Hotel Worldwide 2009
• Re-Branding of The Palace Old Town (January 2009) - Awarded Best Business City Hotel in Dubai
• Opening The Address The Montgomerie Golf Resort (August 2009)
• Opening of The Address Dubai Mall (September 2009)
• Opening of The Address Dubai Marina (October 2009)
• Account Manager for all Government of Dubai (departments and ministries) as well as covering Abu Dhabi market (Government, Sheikhs’ Private Offices,
Oil & Gas companies)
• Building and maintaining strong business relationships with Consulates in Dubai
• Organizing VIP delegations (Political and Commercial) from Consulates in Dubai
• Blitzing companies in Dubai and Abu Dhabi to gather a strong database
• Networking with Diplomats through National Day celebrations and social events
• Creating promotional packages throughout the year and
• Focusing and reaching monthly targets for Address Hotels
• Issuing action plan for high profile events
• Setting up strategies for Revenue Management and Sales Activities

Corporate Sales Manager at Mövenpick Hotel Bur Dubai
  • United Arab Emirates - Dubai
  • July 2007 to May 2008

• Covering several market segmentation (Dubai World Trade Center, Dubai Financial International Center and companies on Sheikh Zayed Area)
• Planning, Positioning, Trading and Contracting potential accounts

Hotel Management Trainee (Rooms Division) at Park Hyatt Washington DC (Pre-Opening Team)
  • United States
  • April 2006 to June 2007

• Created “Task Breakdowns” and developed policies for Housekeeping Operation
• Project Manager: New Employee Fashion Automated System (1st time in Hotels)
• Project Manager: Punching and releasing rooms from Construction to Sales
• Checked daily Time Log for employees’ bi-weekly payroll
• Prepared schedules and staffing for Housekeeping/Front Office Departments
• Organized monthly linen inventory and weekly guest supplies inventory
• Issued occurrences and disciplinary warnings for employees, when needed
• Handled all duties of the “Assistant Executive Housekeeper” position
• Issued Purchase Orders for public areas and Housekeeping supplies
• Initiated the “E-Concierge” (Goconcierge) System at the Front desk
• Handled all duties of the “Assistant Front Office Manager” position

Sales Executive at InterContinental Phoenicia (InterContinental Hotels Group)
  • Lebanon - Beirut
  • January 2004 to September 2005

• Sent banquet offers and negotiated contracts
• Planned and organized banquets, conventions, conferences, outside catering
• Handled group accommodation and corporate accounts for specific markets
• Coordinated with all departments and supervised events during the operation

Culinary Art Trainee at Lausanne Palace & Spa (The Leading Hotels of the World)
  • Switzerland
  • August 2002 to April 2003

• Responsible for buffets preparation (different themes) for weddings and private events
• Experienced mass production and outside Catering

Education

Bachelor's degree,
  • at University Center “César Ritz” (International College of Hospitality Administration)
  • April 2006

ACTIVITIES & REWARDS • Certificate of appreciation for support to the success of InterContinental Phoenicia Hotel : 5 International Awards in 2004, Lebanon • Strategic Selling I Training Course, InterContinental Phoenicia, Lebanon • Certificate for participating in the International Sports Festival, Greece • Certificate for Kent Language and Activity Courses at Harrow School, UK • Recognition for coordination of “Cultural Gastronomia” Event, Switzerland • Award for achievement: Student Council Sports & Activities Officer, Switzerland • Scholastic achievement Certificate, qualified for the Dean’s Honor Roll (2 terms) • Hyatt International Certificate “Train the trainer”, Park Hyatt Washington, U.S.A • Certificate for First Aid and CPR Trainings, National Safety Council, U.S.A • Certificate for Negotiation skills and Accounts Management conducted by TSA (Training Services Asia), Egypt • Certificate for “Up Your Service” training conducted by Ron Kaufmann, the World’s leading educator and motivator for uplifting customer service, U.A.E • Quality Assurance Ambassador for the Sales and Marketing Team, U.A.E • Appreciation Certificate from Dubai Police General Head Quarters for making their event a big success in March 2009, The Address Hotels + Resort, U.A.E • Appreciation Certificate from Dubai Health Authority for participating in their yearly PR event, The Address Hotels + Resorts, Dubai, U.A.E Culinary Art Trainee Lausanne Palace & Spa (The Leading Hotels of the World) Lausanne, Switzerland • Responsible for buffets preparation (different themes) for weddings and private events • Experienced mass production and outside Catering August 2002 - April 2003

Diploma, Diploma in Hotel Management
  • at Domino Carlton Tivoli (DCT
  • December 2003
Diploma, Diploma in Fruits and vegetables Carving Artistic
  • at Fabilo International School
  • March 2003
Bachelor's degree, Advanced Diploma in European Culinary Arts (Pastry and Chocolate + Hot kitchen)
  • at Domino Carlton Tivoli (DCT)
  • June 2002
High school or equivalent, French Baccalaureate in Experimental Sciences
  • at College Louise Wegmann
  • June 2000

Specialties & Skills

Languages

Arabic
Expert
French
Expert
English
Expert
German
Intermediate
Spanish
Beginner