Mitchelle Fernandes

- As a member of the management team contributes towards formulation and implementation of operational plans that enable achievement of Company’s overall business plans.
- Directs and motivates members of own staff to carry out allocated duties in accordance with set policies and procedures and to expected standards so that the departmental objectives are achieved.
- Develops and implements personnel policies and procedures that are consistent with Nuqul Group’s HR strategy and in line with the UAE / Jebel Ali Labor Law in order to facilitate effective people management.
- Prepares and executes the manpower plan and budget for the Company. Formulates recruitment strategy and plans to achieve desired level and quality of manpower for all areas of the Company.
- Manages and participates in the recruitment process, ensuring that potential candidates are targeted in the most effective way and that appropriate interview and assessment processes are deployed to maximize the fit between candidates and the Company’s requirements and that it secures the best talent available to meet Company’s needs.
- Ensure efficient salary administration for the Company’s employees so that payroll and other benefits payments are made in a lawful, timely and accurate manner.
- Implements appropriate grading and salary structure that is in line with Nuqul Group HR strategy to ensure administration of pay in a fair and equitable manner.
- Monitors implementation of policies on employee relations to ensure consistency and fairness. Addresses any critical issues involving individuals or collective bargaining groups and takes appropriate action for resolution.
- Manages the Personnel functions of salary administration, leave entitlements, conditions of service and disciplinary provisions ensuring consistency and equity of approach to all staff.
- Initiates the analysis of training needs, the development of appropriate training plans, securing the necessary budgets and the optimum matching of training needs with resources available.
- Oversees and manages provision of efficient office services to the Company (e.g. security, catering, office supplies and housekeeping).
- Negotiates contracts with appropriate service providers and monitors their work to ensure quality service. Negotiates hotel corporate rates, different insurance policies and rates
- Establishes good working relations with concerned authorities for efficient processing of employment related formalities and enable good industrial relations.
- Guides, directs and develops subordinates to ensure they perform to their best potential and work effectively together as a team.

- Responsible for carrying out HR coordination tasks including assisting expat individuals with tax, pension and secondment contracts.
- Providing leadership to an audit team of 8, analyzing confidential information and delivering data analysis in report form to meet deadlines
- Assisting in setting salary rates and developing Key Performance Indicators by studying the current compensation trends in the market, comparing with external organizations
- Demonstrating strong communication skills in establishing and maintaining strong working relationships with a wide range of internal and external contacts
- Responsible for liaising with PROs to arrange visa cancellations
- Acting as a guide to members of the Steering Committee, carrying out global opinion survey and providing company with critical information in support of business
- Organizing annual employee engagement activities for the entire company’s staff.
- Ensuring payroll processes and deadlines are met, demonstrating strong financial acumen and attention to detail with the ability to process large workload under pressure
- Managing mailroom team for a period of a year and a half
- Utilizing strong organizational skills in successfully coordinating annual salary review process and issuing letters for the company
- Responsible for booking exit interviews for leavers and undertaking management of transfers in and out
- Ensuring efficiency throughout processes, integrating OE values to continuously improve systems
- Responsible for coordinating and putting together the headcount and attrition reports for the board of directors
- Evolving and implementing HR policies and processes
- Provide support for administration of the annual incentive schemes

- Ensuring all data affecting Payroll accurately and efficiently captured, working to meet set deadlines
- Demonstrating strong interpersonal skills in successfully liaising with multiple internal and external contacts to compile and coordinate data
- Providing assistance in training and developing new team members to ensure a strong internal team, in addition to providing global online training to employees

- Set up an independent HR department - personnel files, visas, leave records, introduction of performance appraisal system and payroll automation.
- Internal auditing as Lead Auditor of all departments for 9001 & 18001 standards.
- As Management Representative was totally responsible for upkeep of both management systems and all H.R. functional requirements of the company.
- Was able to successfully implement and get the Company certified for ISO 9001:2000 & OHASAS 18001:1999 in 2005 by RWTUV of Germany.