Marwan Mimesh

Head Of Sales & Leasing Operations & Customer Care and PR. at New Image Building Company Ltd(zagzoog company)

• Saudi Arabia - Jeddah
• My current job since January 2019

Head Of Sales & Leasing Operations at Emaar Middle East – a member of Emaar Group

• Saudi Arabia - Jeddah
• April 2013 to December 2018

 Managing and Leading the Sales Operations division for EME the Sales Department, and ensuring the required compliance with the sales policies, processes, and procedures.
 Reviewing the current sales policies, processes and procedures, and update or design new processes and procedures when required to mitigate any possible risk, and achieve an accurate audit report.
 Managing, maintaining and updating the Master Database for all Projects.
 Acting as the checkpoint for the availability of a unit before a sale is made by the Sales Executive
 Managing the sales documents, contract printing, and contract execution until the contract is handed over to the customer and archived by the Document Control Department.
 Compare and ensure that unit pricing and description matches in the master database, contracts, and Oracle
 Ensure proper documentation before approving or updating any transaction in Oracle System.
 Verification of Sales / Post Sales reports by extracting the daily transactions for all the Projects through the discoverer and/or Oracle database extracted to excel and segregate each transaction into New Sale, Primary Property Transfer, Secondary Transfer, Cancellations, Upgrades, Downgrades, etc.
 Responsible for maintaining the list of all project completion dates and payment terms keeping (matrix) up to date.
 Responsible for blocking all units that have been canceled and returned to the inventory after the coordination with the Business development team.
 The contact point, in regards to unit status, with Customer Care and Post Sales.
 Assist with Sales Centre’s Roaster.
 Processing sales staff, and management commission as per the approved sales commission policy.  Monitor Sales Performance through the preparation of Daily, Weekly, and Monthly Sales Reports
 Maintaining and updating MCI reports on a monthly and quarterly basis.

Manager sales operations at Kinan International Real Estate Developmen

• Saudi Arabia - Jeddah
• January 2012 to March 2013

 Handling local and international agents’ registration.
 Providing the required documents for local and international agents.
 Monitor the validity of the submitted documents, as well as the progress of sales made by the agents.
 Create the database of all registered local and international agents.
 Registering all introductions (CIL) through local and International agents.
 Processing sales agent’s commission claims upon meeting the required commission disbursement criteria and guarantee strict adherence to the set policies and procedures.
 Maintaining and updating agent’s commission file.
 Monitoring and evaluating the performance of the agents based on the number of provided leads, number of concluded deals including their compliance with all policies and procedures

Asset Manager sales & Marketing operations at United Sugar Company -Savola group

• Saudi Arabia - Jeddah
• July 2002 to January 2012

Manage the sales operations division of the company sales department and assure compliance with all applicable processes, policies and procedures.
•Review and assess audit reports as well as potential risks and update current sales processes, policies and procedures or design new ones to mitigate risks as well as improve audit performance.
•Manage, maintain and update the Master Database of all projects ensuring availability of complete up-to-date data support to the sales team.
•Support sales executives in checking and verifying availability of a unit before conclusion of a sale by the executive.
•Administer sales documentation including contract printing, contract execution, handover of the contract to the customer and archiving document control department.
•Maintain all sales documentation and records in the