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Mohamed Diab, Service Advisor - Bodyshop

Mohamed Diab

Service Advisor - Bodyshop

Premier Motor - Al Tayer Group

Location
Egypt - Cairo
Education
Bachelor's degree, Mechanical Dep. - Industrial Engineering 2010
Experience
13 years, 8 months

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Work Experience

Total years of experience :13 years, 8 months

Service Advisor - Bodyshop at Premier Motor - Al Tayer Group
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2014
Service Advisor Engineer at BMW-Egypt, Bavarian Auto Group
  • Egypt - Cairo
  • December 2010 to April 2014

Handling the customer issues, follow up the spare parts, vehicle check to make an accurate job order, final control on the work done, finalizing all previous steps through the happy hand check with the valuable BMW customer.

Pre-Sales Technical Engineer for Autodesk products at T.E.A. Computers
  • Egypt
  • July 2010 to December 2010

Technical Engineer for Autodesk products CAD/CAM Solutions

Education

Bachelor's degree, Mechanical Dep. - Industrial Engineering 2010
  • at Mechanical Dep. - Industrial Engineering 2010 - Helwan Uni.
  • June 2010

• High School American Diploma 2004 with GRADE (A+)

Specialties & Skills

Engineering
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Automotive
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Computer Skills
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Technical Service
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CAD CAM
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AUTO CAD
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CAD/CAM
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SALES
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Networking
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Automotive
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PC Maintenance
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Languages

Arabic
Expert
English
Expert

Training and Certifications

Project (Training)
Training Institute:
Lean Thinking, lean manufacturing in industry
Date Attended:
June 2009
BMW Technical 7 modules (Training)
Training Institute:
BMW Regional Training Academy
Date Attended:
January 2011
Project (Training)
Training Institute:
Internal Combustion Engine
Date Attended:
June 2007