IT Specialist
lebanese school of qatar
Total years of experience :21 years, 0 Months
Support and troubleshoot teachers and students’ problems with online learning and used
Technologies in classroom
Monitor CCTV System and fix related problems.
Controlling and troubleshooting Telephony System
Controlling and troubleshooting Sound System
Manage and toubleshoot DNS, DHCP, AD servers
Manage routers, switches, access points, Firewall’s rules and policies
Troubleshoot network and internet connection problems,
Cabling and crimping rj45, rj11, network modules.
Install Troubleshoot and repair computers, active boards, projectors, printers, photocopy machines
System Software and hardware installation and upgrade
Following up with suppliers and preparing purchase request
Helping and teaching users to use information technology components
Join unjoin computers to the domain, group policy’s management
Prepare monthly attendance report for labors
Install and manage fingerprint machine, input users’ badges
Preparing audio-visual (AV) and visual-conferencing (VC) equipment for staff
audio and video editing
Stay up to date on information technology trends and security standards
Research security enhancements and make recommendations to management.
Fix detected vulnerabilities to maintain a high-security standard
Set up new users’ accounts, profiles and deal with password issues
Contribute to disaster recovery planning, backup and restore the servers.
Test and evaluate new technology
control security access and sharing for files folders and network equipment’s.
Manage user accounts with related system and network resources through active directory.
Using security tools to keep the system secure, such as antivirus, antimalware, firewall, system
Patching and upgrade, controlling user permissions and rights, define wireless access permissions
Implementing and maintaining network design, installing and maintaining shared
printers’ scanners fax from different brands, Maintain inventory of equipment’s and parts
as well as documentation of vendor activities.
training staff on software’s like active inspire, word, excel, power point, adobe…
Walk school staff through a series of actions, either face-to-face or over the phone
Investigate user problems, identify their source, determine possible solutions, test and implement
Maintain, tune and patch systems for optimum performance
Document network problems and resolutions for future reference
Conduct software and hardware evaluations, provide technical analysis and implement systems to
meet the IT goals
administration and troubleshoot for Microsoft active directory system; managing company domain, DHCP, DNS, ISA server(TMG), SCCM, WSUS Exchange server, ftp, backup, DAS, File server, group policy’s management, print management, software’s licensing, control security access and sharing for files folders and network equipment’s, Manage user accounts with related system and network resources through active directory .
Networks troubleshoot Install and Administer network equipment’s such as switches, routers, firewall. Wireless devices, hub, cabling.
Contribute to disaster recovery planning , backup and restore of the company data .
Maintain, tune and patch systems for optimum performance and security
Using security tools to keep the system secure, such as antivirus, antimalware, firewall, system patching, controlling user permissions and rights, define wireless access permissions.
Implementing and maintaining network design, installing and maintaining shared printers scanners fax from different brands, Maintain inventory of equipments and parts as well as documentation of vendor activities.
Training new joiner in the department, also training company staff on the use of equipments,
Maintaining effective relationships with colleagues and other Company staff
Install repair Computer’s Hardware, operating system, Microsoft office(2003, 2007, 2010, 2013) and business software’s
Recommend and schedule repairs to the LAN/WAN.
Active directory management, Router and switch configuration .
Making sure a company's computers can communicate with its other computers, printers and servers on the network, as well as the Internet and any other services outside the company, including FTP servers, VPNs and gateways
Develop network designs based on Network requirements
Investigate user problems, identify their source, determine possible solutions, test and implement
Install and repair Computer’s Hardware, operating system, Microsoft office
Investigate, recommend and install enhancements and operating procedures that optimize
Network availability.
Document network problems and resolutions for future reference
Assist developers, programmers, database administrators and other users in resolving OS
Server and storage issues.
Contribute to disaster recovery planning and test exercises. .
Maintain, tune and patch systems for optimum performance and security.
Conduct software and hardware evaluations, provide technical analysis and implement systems to meet the IT goals
THE mcse mean : micrososft certified system engineer
CCNA stand for : cisco certified network associate