Mohamed Ahmed Abdelaziz, Sales Engineer

Mohamed Ahmed Abdelaziz

Sales Engineer

Space Developers Building Contracting LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Electrical Power Engineering
Experience
19 years, 5 Months

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Work Experience

Total years of experience :19 years, 5 Months

Sales Engineer at Space Developers Building Contracting LLC
  • United Arab Emirates - Dubai
  • My current job since November 2018

-Identify opportunities with existing customers and/or new prospects.
-Build relationships and networks internally, with customers, prospects and partners.
-Visit and support potential customers.
-Daily follow up on customers.
-Proactively collect necessary market information and feedback to obtain a competitive advantage.

Head of Dealers Sales Department at Carrier Corporation
  • Egypt - Cairo
  • July 2015 to November 2018

-Working on improving the performance of each client through follow up & achieving the quarterly
target and the annual targets.
-Inquire and appraise on the credit worthiness and commercial viability of the dealers and get the
necessary approval prior to extending credit facilities to them.
-Managing existing clients and establish contacts with new accounts.
- introducing appropriate products, which meet the clients' technical requirements and offering solutions.
-Evaluate customer needs and assist prospective clients with selection of the product / service required.
-Follow up projects for any client and provide all necessary technical support documents.

Senior Sales Engineer at Carrier Corporation
  • Egypt - Cairo
  • May 2011 to July 2015

-Scanning the market for identifying and developing potential dealers.
-Provide management with up-to-date information on market and competition.
-Make sales calls and visits on existing clients and establish contacts with new accounts.
-Preparing monthly reports on status of booking and sales figures.

Sales Engineer at Carrier Corporation
  • Egypt - Cairo
  • April 2006 to May 2011

-Promoting the company products .
-Responsible for accurate preparation of all documents assigned such as sales orders Using SAP platform.
-Preparing monthly reports on status of booking and sales figures.

Customer Service Representative at Raya International Services
  • Egypt - Cairo
  • August 2005 to March 2006

-Handle customer inquiries .
-Record customer complaints and follow up to resolve customer complaints .
-Enter customer data & other relevant information into the call center database as required.
-Capable of selling the company products through the phone.
-Participate in individual and team training/ meetings in order to ensure that knowledge is up-to-date.

Sales Representative at International Tourism Co
  • Egypt - Cairo
  • February 2005 to May 2005

-Selling villas and compounds for customers through sales
presentations (B2C)
-Public relations.
-Promote the company products and services through
regular presentations .

Service Point Advisor at DHL Express Co
  • Egypt - Cairo
  • June 2004 to October 2004

-Handling clients requests to guarantee customer's satisfaction.
-Provide the clients with current information on the status of their orders to process as per company policies
-Receive client shipments and co ordinates the delivery
-Making sales calls with the clients arrange the details and solve any possible problem .
-Selling the agency services and products.

Education

Bachelor's degree, Electrical Power Engineering
  • at Helwan University
  • January 2005

.

Specialties & Skills

Business Management
Microsoft Office
Customer Service
MARKETING
CUSTOMER RELATIONS
COMPETITIVE
NETWORKING
CUSTOMER SATISFACTION

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Microsoft Certified Professional (Certificate)
Date Attended:
September 2005

Hobbies

  • Hobby
    Travelling Music Soccer Basketball Board Games Card Games Movies Hiking Cycling Concerts Social Networking